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   Current UPMC employees must apply in HR Direct

Project Coordinator - Engagement Ops

  • Job ID: 972410884
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: TPA CCBH Claims_Ops
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $17.97 to $29.87 / hour

Description

As part of the Cultural Transformation team, this role will assist in supporting a healthy culture. As the Project Coordinator, you will be responsible for identifying and developing needed improvements for the Claims and Provider Services Department within the Insurance Service Division.


This position is responsible for the maintenance and support of our operational onboarding programs and materials; tasks and project initiatives; as well as administrative support for department intake, digital storage, operational process and procedure documentation. The Project Coordinator must have excellent computer skills and proficiency in Microsoft Suite products and be eager to learn new software tools. In this position you will need a growth mindset and ability to learn quickly. The Project Coordinator should be self-motivated, high energy and driven. As the Project Coordinator you will need the

ability to prioritize and manage multiple projects. Interpersonal and networking skills are also a must. 


 


Responsibilities:
  • Develops and maintains Excel Spreadsheets.
  • Assist with department administrative support.
  • Provide support, where needed, for all events and activities.
  • Assist in documentation of processes, standards, procedures, and policies for programs and initiatives.
  • General involvement with all Human Resources aspects of the organization.
  • Participate in design, development, and implementation programs and initiatives.
  • Develop and maintain documents and materials to support effective roll out of programs and initiatives.
  • Participate in the documentation and submission of service requests to ISD and/or system vendor(s). Assist in the assignment of request priorities, and monitor and communicate the progress of the assigned requests.
  • Provide first level support for department programs and initiatives. Communicate problems or complex requests to the Management.
  • Maintain an understanding of UPMC health careers to support programs and initiatives.
  • Continuous learning of software updates, new technology, operational processes and procedures.

Qualifications

Bachelor's degree in Human Resources, Marketing, Communications, Healthcare or related field required.
Two years of experience in project planning and/or administrative functions required OR one year experience in project planning and/or administrative functions with completion of UPMC Summer Associates/Pittsburgh Fellows program required.
Excellent written and verbal communication skills required.
Excellent client service skills and proven ability to deal effectively with employees required. Ability to coordinate projects, manage tasks, establish priorities make decisions, and follow issues through to resolution as directed, required.
Previous process improvement experience is highly preferred. 

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, our Total Rewards package cares for you in all areas of life. Designed to help you achieve your goals, Total Rewards support our belief that you’re at your best when you’re receiving the support you need in all areas of life: professional, personal, financial, and more.

Our Values

No matter where we work or what we do, we’re driven by common values that guide our work and keep us accountable to one another. UPMC’s values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive, experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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