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Administrative Assistant - Associate

  • Job ID: 944805922
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 a.m. to 4:30 p.m.
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: 65551 POP15 ORTHO Pediatric Ortho
  • Location: 4401 Penn Avenue, Pittsburgh PA 15224
  • Union Position: No
  • Salary Range: $15.12 to $23.73 / hour

Description

University of Pittsburgh Physicians is seeking a full-time Administrative Assistant - Associate to support the Department of Pediatric Orthopedics at UPMC Children's Hospital of Pittsburgh!

 
Under direct supervision, the Associate Administrative Assistant provides general administrative support to a department or group of professionals. This position will provide direct physician support, including surgery/appointment scheduling, calendar management, maintaining credentials and clearances, and other clerical duties (filing, organizing mail, faxing, etc.).

 

This position also serves as the physician's first line of contact for patients, which includes answering patient phone calls and triaging messages, coordinating surgery arrangements, composing and editing necessary letters and/or correspondence, organizing patient insurance forms and prescription information, and following up on patient needs/issues.

 

The ideal candidate for this position will have exceptional organizational skills and a high level of professionalism, as well as be able to function and thrive in a busy, fast-paced work environment. Medical office experience and/or terminology is preferred, as are proficient written communication and Microsoft Office product skills.




Responsibilities:
  • Under direct supervision, provides general administrative support to a department or group of professionals.
  • Orders office supplies and maintains office equipment.
  • Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions).
  • Sorts, distributes, prioritizes, and composes routine correspondence following established procedures, not requiring management review (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of department head, writes and sends meeting reminders, forwards emails to appropriate distribution list on behalf of department head).
  • Performs routine clerical functions, such as copying, sorting, filing, and typing. 
  • Sets up and maintains varied office files, logs, and records office activities.
  • Assists in researching, drafting, and/or abstracting routine reports. 
  • Compiles and analyzes basic information.
  • Answers, screens, and routes incoming calls and messages.  
  • Responds to routine questions.
  • Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for meeting, may take meeting minutes).
  • Greets, screens, and directs visitors to appropriate staff member.

Qualifications

  • High School diploma or equivalent.
  • Up to one year administrative experience preferred.
  • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software. 
  • Ability to use applicable MS Suite products.
  • Knowledge of business processes and procedures.
  • Ability to use basic reasoning skills.
  • Previous work experience in a medical office and/or healthcare setting preferred.
  • Medical terminology knowledge preferred.

Licensure, Certifications, and Clearances:
  • Act 31 Child Abuse Reporting
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct

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