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Office Assistant I - (Medical Oncology)

  • Job ID: 006604845
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: M-F Daylight
  • Shift: Day Job
  • Facility: UPMC CancerCenter
  • Department: OHA Hamot
  • Location: 201 State St, Erie PA 16550
  • Union Position: No
  • Salary Range: $13.27 to $19.77 / hour

Description

Purpose:

UPMC Hillman Cancer Center is currently hiring a full-time Office Assistant to support our UPMC Hamot network Medical Oncology office located Erie, PA.

This position will work a Monday through Friday daylight schedule from 8:00 am to 4:30 pm.

The Office Assistant will be responsible for making and scheduling patient appointments in an efficient and timely manner. Assisting customers in person and on the phone, providing information, and communicating with various departments. They will also obtain and enter complete demographic and insurance information.

Do you have medical office experience? Are you looking to start a rewarding career in a fast-paced environment? APPLY TODAY!

Responsibilities:
  • Check-in, check-out, scheduling, phone call management, UPay copay collections, registration, chart preparation
  • Verify necessary information and records in the medical record and computerized scheduling system.
  • Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Prepare patient charts for upcoming appointments.
  • Answer telephone, screens calls, takes messages, and provides information.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
  • Answer questions regarding patient appointments and testing.
  • Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

Qualifications

  • High school diploma or GED is required.
  • 1 year work experience, preferably in a medical office setting. 
  • Knowledge of medical terminology preferred. 
  • Word processing and computer experience preferred.

Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct

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