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   Current UPMC employees must apply in HR Direct

Systems Analyst - Associate

  • Job ID: 967540516
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Community Provider Services
  • Department: HS - Comm Provider Svc
  • Location: 201 Chestnut Avenue, Altoona PA 16603
  • Union Position: No
  • Salary Range: $19.70 to $28.97 / hour

Description

UPMC is hiring a Systems Analyst - Associate!


This is a Monday-Friday Daylight position.


Responsibilities:

 

  • Maintain confidentiality of sensitive information at all times.
  • Responsible for activities related to application upgrades and implementations: review and validation of functionality and reporting of issues; identify new functionality and hardware requirements as assigned; ability to create test plans.
  • Maintain data quality at all times.
  • Ability to write, analyze and make basic modifications to reports under the direction of more senior team members.
  • Ability to triage support issues and escalate accordingly. Partner with team members to trouble shoot support issues.
  • Interact with vendors (technical issues, project initiatives) under the direction of more experienced team members, as necessary.
  • Have a fundamental knowledge of the system/application development life cycle.
  • Review and validate existing processes.
  • Review and conduct gap analysis on existing training documentation. Partner with more experienced team members to observe end user training sessions.
  • Complete documentation/flow charting of system builds and maintain team's existing documentation. Demonstrates the ability to extract and document customer/business requirements and needs for use by the enterprise architecture and engineering teams (network, system, and software), under the guidance of senior team members.
  • Contribute to project tasks and milestones typically under the direction of project manager/more experienced team members. Update all project management and time tracking tools accordingly.
  • Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Responsible for individual assigned tasks and validation of testing with system integration. Ability to modify existing test plans.

 

 

Qualifications

Familiarity with modern technology and application support through education or practical experience.

Highly driven and self-motivated to meet expectations.

Ability to work independently and in a team based environment.

Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.

Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities.

Additionally, this position may be required to maintain a stand by status as part of a rotation within the team.

This requires 24 hours per day, 7 days per week availability during the stand by period. The frequency varies based upon the number of colleagues in the rotation.

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct

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