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Practice Manager

  • Job ID: 904601089
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Renaissance Family Practice
  • Department: 58007 RFP00 RIDC
  • Location: 121 Freeport Road, Blawnox PA 15238
  • Union Position: No
  • Salary Range: $25.57 to $43.84 / hour

Description

UPMC Community Medicine Incorporated is seeking a full-time Practice Manager to support the Renaissance Family Practice – RIDC in Blawnox!

The Practice Manager is responsible for directing, supervising, and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care. This position will oversee recruitment of new employees, training protocols for employees, scheduling and call-offs, implementing and updating practice policies, credentialing for practice physicians, and relaying important information to staff and physicians.

 

Along with day-to-day operations, the Practice Manager will assist with billing and registration functions as needed, as well as expenses, coordinating telehealth equipment and strategies for staff, coordinating with the Renaissance labs, maintaining compliance regulations, and attending all necessary meetings.

 

The ideal candidate for this position will be extremely organized with exceptional multitasking and employee relations skills, with previous management experience in a clinical and/or outpatient setting being preferred. Previous experience with billing and/or registration is preferred, while any prior experience with telehealth and telehealth technology is a plus. The ability and willingness to jump into any needed role is vital for this position, as is the ability to manage different levels of staff and personalities.


*Free Parking*


Responsibilities:
  • Manages daily operations at physician offices and clinic sites, and coordinates work activities. 
  • Manages schedules and call-offs. 
  • Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
  • Manages all functions of the financial and patient management system at physician offices.
  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
  • Integration of new physicians into CMI practices.
  • Monitors and meets practice-specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Works with senior management to prepare budgets, and ensures operations are aligned with organizational objectives and meet performance and budget objectives.
  • Develops and maintains a patient-centric culture, centered around patient arrival and follow-up activities in line with the consumerism initiatives, if applicable.
  • Recruits, hires, trains, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
  • Identifies and resolves work problems to ensure quality patient service.
  • Communicates effectively with senior management and physicians, providing regular updates on operations.

Qualifications

  • Bachelor's Degree in Health or Business Administration AND three years of office management experience, including one year in a healthcare organization. 
  • OR Master's Degree in Health or Business Administration AND one year of office management experience in a healthcare organization. 
  • OR Associate's Degree in Health or Business Administration AND eight years of office management experience, including one year in a healthcare organization.
  • OR High School Diploma AND eight years of office management experience, including one year in a healthcare organization.
  • Previous experience in a clinical and/or outpatient setting is preferred.
  • Telehealth experience is a plus.
  • Previous experience with billing and/or registration is preferred.

Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct

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