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   Current UPMC employees must apply in HR Direct

Volunteer Coordinator - UPMC Hanover

  • Job ID: 189615745
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8:00 a.m. to 5:00 p.m.
  • Shift: Day Job
  • Facility: UPMC Pinnacle Hanover
  • Department: Volunteer Services
  • Location: 300 Highland Avenue, Hanover PA 17331
  • Union Position: No
  • Salary Range: $22.81 to $34.21 / hour


Responsible for staffing and scheduling of volunteer for the Volunteer Services Department at primarily the UPMC Hannover and occasionally the Harrisburg and Community Campuses to support the Manager or Volunteer Services as needed.


  • Recruits, interviews, provide orientation and schedules all adult and student volunteers.
  • Responsible for the compliance of volunteer files.
  • Maintains current records for all volunteers.
  • Assists in the development of volunteer assignment descriptions for all positions.
  • Schedules and plans group orientation and in-services.
  • Maintains high level of volunteer morale, through appreciation and recognition events.
  • Coordinates monthly schedules and obtains substitutes or permanent replacements, as needed.
  • Updates volunteer information in the database.
  • Recruits active volunteers for special projects.
  • Encourages spirit of community throughout the Hospital, which in turn attracts and helps to retain sufficient qualified volunteers to meet department needs.
  • Responsible for delivery of daily mail, cards, and flowers to patient rooms. Also distribution of magazines and circulars to public areas and waiting rooms.
  • Responsible for developing and managing relationships with department clinical managers to ensure departments volunteer needs are fulfilled in a timely manner.
  • Must be proficient in Microsoft Office programs (e.g. Word, Excel, and PowerPoint).
  • Manage Pinnacle Health Co-op program through collaboration with surrounding area high schools.
  • Responsible for assisting Volunteer Services Manager on special projects or community awareness programs as needed.
  • Serves on ancillary committees which can utilize volunteers as needed.
  • Assists Volunteer Services Manager in presentations to departments and/or management as needed.
  • Daily contact with employees, volunteers and general public requiring excellent communication and presentation skills. Importance is given to encompassing diversity of volunteer populations with emphasis on age specific requirements, i.e. visual, communication and hearing.



Required Knowledge, Skills and Abilities:

  • Associate Degree or Bachelor of Science Degree.
  • Must have excellent written and oral communication skills.
  • Must be able to multi-task or manage multiple projects and people simultaneously.
  • Must be sensitive to volunteer needs and capabilities.
  • Two to four years experience in a hospital environment preferred.

    Licensure, Certifications, and Clearances:
    Clearances must be dated within 90 days.

  • Act 33
  • Act 34
  • Act 73 FBI Clearance

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Total Rewards

    More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

    Our Values

    At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

       Current UPMC employees must apply in HR Direct