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   Current UPMC employees must apply in HR Direct

Food Service Liaison

Description

UPMC Magee-Womens Hospital is seeking a Part-time Food Service Liaison to support the Nutrition department!

 

This position will work Monday through Friday and every other weekend/holiday. The shifts will be 1 p.m. through 9:30 p.m. and 3:15 p.m. through 9 p.m. Hours are subject to change based on business needs.


The Food Service Liaison is responsible for processing and maintaining patient diet orders through automated diet office software. The employee will utilize customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.

Responsibilities:

  • Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
  • Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
  • Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
  • Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
  • Prepares tray tickets for food assembly according to workflow procedures in the operation.
  • Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
  • Maintains record-keeping and prepares reports as assigned.

Qualifications

  • HS Diploma/GED or 1-year previous job experience required in lieu of HS Diploma/GED
 

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities


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   Current UPMC employees must apply in HR Direct

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