At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds. Visit to learn more about how you can help.

Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

Search Our Jobs

   Current UPMC employees must apply in HR Direct

SCM Systems Support Analyst

  • Job ID: 200605708
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Supply Chain
  • Department: Supply Chain Admin
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $27.98 to $47.14 / hour


Assist and support complex supply chain and enterprise initiatives/projects for the PeopleSoft ERP System Enterprise Resource Planning with a focus on Supply Chain modules such as eProcurement, Purchasing, Inventory, Warehouse Management, Costing and Accounts Payable.

  • Develop robust documentation for system processes, gap analysis and risk plans.
  • Troubleshoot issues and propose feasible solutions and follow through to resolution.
  • Collaborate with technical development teams and coordinate work efforts when addressing new implementations, functionality enhancements, application updates and performance issues.
  • Assure the quality of a completed technical solution is consistent with documented client needs via unit and application testing.
  • Investigate system configuration options to provide functional expertise when developing solutions to meet business requirements; Identify and recommend the use of standard/delivered functionality to meet business needs whenever possible
  • Participate in system upgrade and implementation activities.
  • Participate in the design, build and implementation of business system solutions, utilizing the Oracle eBusiness Suite, to solve complex business requirements
  • Provide day-to-day functional support including service requests with 3rd parties
  • Identify, document and/or execute aspects of the following: Define Current State Processes, Document Business Requirements, Define Future State Solutions, Develop Functional Specifications, Perform System Configuration, Develop and Execute Test Plans and Test Scripts
  • Act as a liaison between the business and IT communities to help bridge the gap between business problems and technology solutions
  • Deploy innovative solutions for both supply chain applications and business processes.


  • B.S. degree in Business Administration, Information Science, or equivalent. 
    • In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. 
  • Three years Supply Chain or Finance Systems experience or equivalent; experience with a complex ERP system such as PeopleSoft, Oracle EBS or other major ERP preferred. 
  • Participate in system upgrade, integration, and implementation activities. Success collaborating and gaining consensus among cross-functional business partners Proficient functional knowledge of several Supply Chain Management ERP modules. 
  • Excellent written and verbal communication skills are required. Ability to problem solve and make decisions to follow issues through resolution. Ability to work well in a team environment with minimal direct supervision.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct