Description
Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.
Responsibilities:
- Work directly with the operating room, physicians, and their offices to troubleshoot procedural and operations issues.
- Coordinate cases and communicates with hospital personnel to assure cases are scheduled appropriately.
- Complete special projects as assigned.
- Answer and respond to all incoming telephone inquiries regarding surgery.
Qualifications
- High school diploma or equivalent required.
- Completion of a medical assisting program or 2-4 years experience in a medical field.
- Proficiency in medical terminology preferred.
- General knowledge of computer software and practice management databases is essential.
- Knowledge of the Epic practice management programs preferred.
- Strong organization, time management and interpersonal skills.
- Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
- Ability to deal compassionately and professionally with patients is essential.
- Work independently and possess sound decision-making skills.
- Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
- Ability to prioritize work demands.
- Ability to consistently maintain confidentiality with regards to all job assignments and related information.
- Access to medications is limited to the distribution of the medication to the nurse.
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC is an Equal Opportunity Employer/Disability/Veteran
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