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Information Representative

  • Job ID: 248352112
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 9 a.m to 9 p.m.
  • Shift: Rotating
  • Facility: UPMC Pinnacle Memorial
  • Department: Admitting
  • Location: 1701 Innovation Drive, York PA 17404
  • Union Position: No
  • Salary Range: $13.57 to $21.39 / hour

Description

Our team is growing and we have an opportunity available for an Information Representative at UPMC Memorial. If you’re passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!

Every other weekend from 9 a.m. to 9 p.m. and one evening during the week from 12:30 p.m. to 9 p.m. 

Purpose:
Greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.

Responsibilities:
  • Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.
  • Provide pleasant greeting and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.
  • Attend regular staff meetings, and participate in the implementation of activities within the hospital when requested by supervision.
  • Comply with the hospital's policy regarding punctuality and regular attendance.
  • Answer and transfer calls in accordance with hospital guidelines for customer service.
  • Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.

Qualifications

  • Completion of High School graduation.
  • 1year of minimum experience in a similar position. 
  • Experience working in a health care environment helpful.
  • Excellent communication and customer service skills essential. 
  • Basic knowledge of Windows software needed.

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct

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