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Office Assistant II - UPMC Wellsboro, Full Time

  • Job ID: 299939276
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 7:45 a.m. to 5:00 p.m.
  • Shift: Day Job
  • Facility: UPMC Susquehanna THCP
  • Department: SH ORTHOPEDICS WELLSBORO
  • Location: 9 Water Street, Wellsboro PA 16901
  • Union Position: No
  • Salary Range: $15.58 to $23.38 / hour

Description

Are you interested in a career that provides plenty of opportunity for growth and development? Join our team as an Office Assistant II at UPMC Wellsboro in the Orthopedic Office located in Wellsboro, PA!

An Office Assistant II is responsible for making and scheduling patient appointments in an efficient and timely manner. Assisting customers in person and on the phone, providing information, and communicating with various departments. While also obtaining and entering complete demographic and insurance information.

This position will work Monday through Friday, varying day shift hours from 7:45 a.m. to 5:00 p.m., with no weekend requirements! This medical office is closed for all UPMC reserved holidays, and does not have on call requirements. Flexibility is strongly preferred because you may have to travel to the other medical offices in Wellsboro, PA for coverage. 

If this sounds like a great fit for you, we invite you to explore this opportunity with us today!

Responsibilities:
  • Verify necessary information and records in the medical record and computerized scheduling system. 
  • Prepare patient charts for upcoming appointments.
  • Completes necessary paperwork such as encounter forms and referrals.
  • Use computer system to generate information necessary for billing.
  • Maintain a clean, orderly waiting area including beverage area and reading materials.
  • Answer questions regarding patient appointments and testing.
  • Greet and register patients in a polite, prompt, helpful manner.  
  • Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Assist with inpatient billing process.
  • Assist physicians with transcription and dictation issues/concerns, and review process for accuracy
  • Process medical records release requests.
  • Identify stock levels of office supplies and assist with ordering/inventory management.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Answer telephone, screens calls, takes messages and provides information in a courteous manner.
  • Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
  • Schedule, coordinate and reschedule patient appointments. 
  • Relay necessary messages to staff and providers.

Qualifications

  • High school diploma or GED Three years of work experience, preferably in a medical office setting. 
  •  Knowledge of medical terminology preferred. 
  • Word processing and computer experience required.
Licensure, Certifications, and Clearances:
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Total Rewards

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       Current UPMC employees must apply in HR Direct

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