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Medical Coordinator

  • Job ID: 324797566
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Rotating
  • Facility: Center for Emergency Medicine
  • Department: Communications Center
  • Location: 200 Lothrop St, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $15.97 to $25.15 / hour


UPMC's Center for Emergency Medicine is hiring a Full-Time Medical Coordinator to support STAT MedEvac's Communications Center located at UPMC Presbyterian.

If you have a passion for communications, this could be an excellent fit for you where you'd strengthen your medical terminology and interpersonal skills. 


The Medical Coordinator is required to act as a facilitator in providing necessary assistance to customers and associated organizations. The Medical Coordinator is required to accurately obtain, process, and coordinate information necessary to maintain proficient organization operations.

  • Continuously maintain a positive customer service approach.
  • Participate in program marketing or public relations functions as directed.
  • Maintain a professional and neat appearance while working and while representing the organization during other functions.
  • Assist with collateral communications center duties as directed.
  • Possess strong verbal communications skills with an emphasis on customer service.
  • Document unusual operational matters in the passenger record and/or in special reports as warranted.
  • Accurately enter and retrieve data from the computer network system
  • Protect the privacy of all patient information in accordance with STAT MedEvac policy 1001.
  • Actively participate in training programs.
  • Representative of the STAT-MD system, and shall support and uphold the mission, goals, and objectives of the system at all times.
  • Accurately and efficiently maintain and file documentation
  • Respond efficiently to requests by phone, radio, or other communications methods
  • Accurately and thoroughly complete necessary records that include but are not limited to phone call logs, oxygen/medical clearance certificates, Deltamatic queues, passenger records
  • Accurately relay information to appropriate personnel
  • Participate in quality assurance reviews as directed
  • Maintain a cooperative and/or team-oriented working relationship with customers and co-workers
  • Contact and update the STAT-MD Transport Coordinator as needed for unusual operational circumstances or guidance regarding policy or procedural decisions
  • Coordinate communications between clients, customers, facilities, physicians, and/or associated personnel
  • Utilize the proper channels for improvement of the system.


  • High School diploma or equivalent.
  • Possess strong positive interpersonal skills.
  • Demonstrate superior organizational skills.
  • Demonstrate a professional appearance and manner.
  • Must have strong computer keyboard skills and basic computer operating skills.
  • Must have experience with spreadsheets and database software.

Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct