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Food Service Host

Description

UPMC St. Margaret is seeking a regular full-time Food Service Host. The Food Service Host will work one-on-one with the patients and obtain menu selections using a Dell Tablet as well as pass and pick up meal trays from the patients.Also responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:
  • Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
  • Adheres to department procedures regarding the operation of all food service equipment.
  • Communicates customer complaints and concerns effectively with other health care team members.
  • Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
  • Serves patient meal tray using the designated department script, to include proper patient identification.
  • Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
  • Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
  • Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

Qualifications

  • High School Diploma/GED, OR Currently enrolled in high school program, OR 1 year previous job experience required in lieu of High school diploma/GED.
  • Work permit required if under 18 years old.

Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct

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