Description
Our team is growing and we have an opportunity available for an Information Representative at UPMC Memorial. If you’re passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!Every other weekend from 9 a.m. to 9 p.m. and one evening during the week from 12:30 p.m. to 9 p.m.
Purpose:
Greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.
Responsibilities:
Purpose:
Greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.
Responsibilities:
- Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.
- Provide pleasant greeting and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.
- Attend regular staff meetings, and participate in the implementation of activities within the hospital when requested by supervision.
- Comply with the hospital's policy regarding punctuality and regular attendance.
- Answer and transfer calls in accordance with hospital guidelines for customer service.
- Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.
Qualifications
- Completion of High School graduation.
- 1year of minimum experience in a similar position.
- Experience working in a health care environment helpful.
- Excellent communication and customer service skills essential.
- Basic knowledge of Windows software needed.
Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Total Rewards
More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.
Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.
