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   Current UPMC employees must apply in HR Direct

Food Service Host

Description

UPMC St. Margaret is seeking a Flex Full-time Food Service Host to join their team! This position will work two 8-hour shifts and two 12-hour shifts per week. 

This position will work one-on-one with the patients to obtain menu selections using a Dell Tablet. The Food Service Host is responsible for distributing and retrieving meal trays from the patients rooms. This position will also act as a liaison in the Dietary office primarily answering patient phone calls. 

Candidates must be comfortable working with patients, good customer service skills, and able to use a Dell Tablet. Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:
  • Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
  • Adheres to department procedures regarding the operation of all food service equipment.
  • Communicates customer complaints and concerns effectively with other health care team members.
  • Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
  • Serves patient meal tray using the designated department script, to include proper patient identification.
  • Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
  • Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
  • Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

Qualifications

  • High School Diploma/GED, OR Currently enrolled in high school program, OR1 year previous job experience required in lieu of High school diploma/GED.
  • Work permit required if under 18 years old.

Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct