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Pharmacy Program Coordinator/ Pharmacy Technician


Are you looking to take the next step in your Pharmacy Technician career? UPMC Presbyterian is looking for a full-time Pharmacy Program Coordinator. The Pharmacy Program Coordinator will sit at the Falk Medical Building and will primarily assist with the medication coordination of patients transitioning from inpatient to outpatient. The Pharmacy Program Coordinator will also enter in outside lab values,  evaluate labs, and schedule appointments. This is a great opportunity for someone who is ready for the next step or who may be looking for a new unique opportunity. This is a full-time position that will work Monday-Friday daylight hours from 8:00 am-4:30 pm. Weekends and holidays are not required at this time.  We offer a competitive wage, a generous total reward benefit package, and the ability to grow in your career. Apply today to learn more!

Provide support for the outpatient antibiotic management program for the continuity of care to patients of the UPMC Health System under the general direction of the Program Director and the general supervision of the Pharmacist. These services will be provided in compliance with state and federal regulations, JCAHO Standards, and hospital and departmental policies. Assist the pharmacist with coordinating activities to provide effective and optimum patient care. The Clinical Program Coordinator I must have an understanding of pharmaceutical monitoring, experience with entering data into an electronic medical record, excellent clerical skills, an understanding of quality improvement, and experience in an outpatient setting.


  • Demonstrate a high level of accuracy and skill in maintaining patient records.
  • Demonstrate a high level of skill and understanding of antibiotic laboratory results and the EMR.
  • Demonstrate a service orientation toward patients, staff, and visitors. Conveys a positive, professional image at all times.
  • Collaborate with program leadership on implementing and sustaining Quality Initiatives
  • Coordinate all aspects of patients on outpatient antibiotic therapy (OPAT).
  • Perform assigned job responsibilities with a high level of accuracy and attention to detail.
  • Collaborate closely with outpatient nurse coordinators, physicians, and staff of the Outpatient Infectious Diseases program.
  • Triage phone calls received.
  • Assist in coordinating the program's daily activities and in the development of the program's workflow to maximize productivity.
  • Use computer skills to process and maintain all patient information and records.
  • Facilitate the transition of the patient on IV antibiotics from inpatient to the outpatient setting by Identifying laboratory work of discharged patients, Obtaining follow-up laboratory results when necessary Entering information into patient's flow sheet Communicating with outside caregivers and assist with scheduling, and when necessary, a follow-up exam in the Infectious Diseases clinical practice. Collaborating with outside agencies for prompt receipt of all lab results consistently follows Departmental procedures regarding coordination of care for patients discharged on antibiotics.
  • Prepare and presents reports as required to support program monitoring and reporting.
  • Maintain all pertinent documentation as required.



  • High school diploma is required. 
  • Completion of a pharmacy technician training program is required. 
  • 2 years of experience in a hospital pharmacy or in an outpatient setting is required. 
  • Excellent communication skills.
  • Understanding of quality improvement.
  • Ability to collaborate with nursing and physician leaders.
  • Knowledge of current Intravenous Antibiotics including dosing and monitoring requirements. 
  • Knowledge and application of Quality Improvement/PDSA cycle.
  • Ability to prepare and present reports to program leadership.

Licensure, Certifications, and Clearances:

  • Certified Pharmacy Technician (CPhT)
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct

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