At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit upmc.com/coronavirus.

UPMC Life Changing Medicine
Search Our Jobs

   Current UPMC employees must apply in HR Direct

Senior Manager, ISD

Description

UPMC Health Plan is hiring for a Senior Manager, ISD for our HEDIS IMPROVEMENT department. 

The Senior Manager provides leadership of multiple and/or complex teams to manage the day to day operation, support, development, installation, and delivery of technology products and services within the department or business unit. The Senior Manager is further responsible for the identification and development of talent and for managing performance to ensure business goals and objectives are met, if not exceeded.

Due to COVID-19 circumstances, this position will temporarily work remotely. This role is eligible for long-term partial work from home privileges, after successful completion of orientation and training (privilege eligibility is subject to continued achievement of business goals and on-site department needs).


Responsibilities:
  • Responsible for continuous self-study, trainings, partnering with management, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from management and team for development and effectively incorporates feedback into work and behaviors
  • Manages operational responsibilities of multiple and/or highly complex teams.
  • Identify, create and apply process improvement to increase product and service quality to achieve business objectives.
  • Contributes to defining department's long-term strategy and goals.
  • Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications (including, but not limited to, executive level summaries/presentations) in all interactions to build relationships and accomplish all work efforts and projects between multiple teams and business functions.
  • Participates in defining capital and operating budget needs. Owns a portion of overall department budget and is responsible for managing to budget in defined scope.
  • Responsible for ensuring that service is provided to the ISD client community, patients, families and visitors, while protecting the integrity and confidentiality of all data and information through physical and electronic measures.
  • Completes performance evaluations and coaches/mentors staff.
  • Facilitates successful completion of projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with multiple teams and offers feedback, where appropriate, to complete individual and group efforts.
  • DATA GOVERNANCE APPLICATION STEWARDS Category: Application Stewards Application: ChartNet Role: Application Steward NOTE:? Evaluation of this responsibility is optional but recommended in Year 1.

Qualifications

  • Eleven years of total related experience, with at least four years' experience in a leadership role OR equivalent combination of education/experience. Experience in a continuous improvement environment with a track record of achieving significant continual development. 
  • Strong project management, problem solving, organizational, relationship, communication, and negotiation skills (oral and written) are required. 
  • Strong understanding of IT strategy and how it relates to business objectives. Ability to apply extensive experience to highly complex problems.

Licensure, Certifications, and Clearances:
N/A


UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Talent Network