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   Current UPMC employees must apply in HR Direct

Professional Care Manager (Flex Full Time)

Description

Are you interested in working at Magnet designated UPMC Magee-Womens Hospital? Only 7% of hospitals nationwide have achieved Magnet designation… and we’re one of them! For more than a century, UPMC Magee has been caring for patients through all stages of their lives, and we are looking for the next talented employee to join our team.

We are hiring a flexible Full Time Care Manager to support our Oakland hospital location. You will work between 28-40 hours per week depending on department needs.

The Care Manager (CM) coordinates the clinical and financial plan for patients. Performs overall utilization management, resource management, discharge planning and post-acute care referrals and authorizations. Works with multi-disciplinary team in resource management, discharge planning and care facilitation.

Responsibilities:
  • Reviews medical record daily to ensure patient continues to meet LOC requirements and that chart documentation supports LOC determination. Works with Physician Advisor and Attending Physicians to obtain necessary documentation to support current LOC, alters LOC as needed and expedites discharge planning for patients who no longer require hospital services.
  • Collaborates with patients, caregivers, internal/external healthcare providers, agencies and payers to plan and execute a safe discharge. Re-evaluates and revises discharge plan as patient clinical condition merits. Develops alternative/multiple discharge plans in anticipation of patient need for post-acute services. Uses InterQual criteria to justify appropriate LOC (Skilled, Rehab, Home Care, DME, etc.) and obtain all necessary payer authorizations for post-acute care. Documents Freedom of Choice re: post-acute services.
  • Serves as resource to clinical and finance teams for clinical documentation requirements, level of care, insurance coverage issues, specific payer and government policies and post-acute services coverage and availability.
  • Attends Department meetings and Corporate Care Management Training sessions in order to maintain current knowledge of all payer and regulatory requirements, UPMC CM policies and procedures, community resources. Ensures compliance with all payer and government regulations.
  • Promotes patient safety. Supports CORE measures information for JCAHO requirements.
  • Takes leadership role in concurrent denial process. Works with Care Management Director, Physician Advisor, Attending Physicians and clinical team to obtain necessary information and documentation to support LOC. Initiates acceptance of lower LOC when appropriate with assistance from billing office. Obtains Consent to Appeal on Behalf of Member on all cases with concurrent denial.
  • Starts discharge planning on admission and ensures DC documentation is completed and updated regularly. Proactively identifies barriers to discharge and works with multi-disciplinary team to expedite care, monitor length of stay (LOS) and facilitate discharge. Addresses complex clinical and social situations efficiently in order to avoid unnecessary delays in discharge. Documents all Avoidable Days in CANOPY system.
  • Performs clinical review on admission and/or continued stay using InterQual criteria to determine appropriate level of care (Inpatient, OBS, etc.) Obtains all necessary authorizations for level of care including admission and continued stay. Follows payer-specific requirements to obtain and document authorizations.

Qualifications

  • Graduate of approved school of nursing required.
  • Two (2) years of nursing experience required. 
  • BSN or related Bachelors degree preferred. 
  • Previous case management experience preferred. 
  • Knowledge of healthcare financial and payor issues preferred. 
  • Knowledge of state, local, and federal programs preferred. 
  • Use of InterQual criteria preferred.
Licensure, Certifications, and Clearances:
  • Currently licensed as professional nurse in the Commonwealth of PA. 
  • UPMC Corporate Care Management Training Certificate of Completion required with 4-6 weeks of hire. 
  • UPMC approved Care Management certification preferred
  • Registered Nurse (RN)
UPMC is an Equal Opportunity Employer/Disability/Veteran.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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