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Service Assistant - Muncy Place

  • Job ID: 200002XM
  • Status:
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Variable
  • Facility: Muncy Valley Long Term Care
  • Department: SKILLED NURSING UNIT LTC
  • Location: 215 East Water Street, Muncy PA 17756
  • Union Position: No
  • Salary Range: $15 to $22.46 / hour

Description

Join the team that’s providing the highest quality of care to seniors in our communities. With state-of-the-art safety protocols and the support of an academic medical center, UPMC Senior Communities has demonstrated a continued commitment to keeping both our residents and our employees safe and healthy, especially throughout the COVID-19 pandemic.
 
Make a true impact at our senior living facilities, where you’ll have the confidence that your care is clinically backed by a best-in-class health care system and the rewarding knowledge that you are changing lives every day.
 
Muncy Place is currently recruiting for part time positions on evening shift!
 
The Service Assistant is responsible for customer service needs. Responsible for safe, prompt, and courteous transportation of residents between resident rooms and treatment/procedure areas as directed.

Responsibilities:

 

  • Initiates actions designed to prevent, minimize and/or correct potential or actual safety hazards to residents and/or staff.
  • Assist with podiatry, dental and vision screening visits and documents outcomes appropriately.
  • Perform customer service function making unoccupied beds, passing linen, passing nourishments and ice, stocking supplies, transporting residents, passing and collecting trays, recording meal percentages.
  • Answer call bells promptly and refer to appropriate caregiver assisting. May assist NA licensed staff with resident transfers for care purposes.
  • Serve as a transporter for Therapy Services.
  • Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. 
  • Avoid shortcuts to ensure quality and safety measures are not circumvented. 
  • Encourage patient and family involvement in processes involving patient safety. 
  • Understand that patient safety is everyone's responsibility. 
  • Assume responsibility for personal education and performance related to patient safety; report unsafe conditions or events immediately; speak up in a non confrontational and educational manner when seeing a safety breech; develop or participate in a project or action plan to reduce risk or mitigate harm for patients, as appropriate.
  • Direct residents and families to appropriate resource person for resident care information.
  • Assist in keeping resident's room and equipment clean and orderly, including dressers, closets, and wheelchairs.
  • Document resident information daily in the computerized documentation program.
  • Serve as safety sitter as needed for residents to observe patient behavior and maintain patient safety.
  • Know and follow all organizational/departmental policies/procedures.
  • Communicates with resident, family and other members of the health care team (verbal, non-verbal and written).
  • Actively practice behaviors associated with SH Service Excellence expectations. Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E. Be an ambassador for UPMC Susquehanna. Provide the best C.A.R.E. for our patients no matter what.
  • Assume responsibility for personal development and education.

Qualifications

High School Diploma or equivalent preferred.

Licensure, Certifications, and Clearances:

 

  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • OAPSA

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct