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   Current UPMC employees must apply in HR Direct

Manager, Police & Security

  • Job ID: 412904679
  • Status: Full-Time
  • Regular/Temporary: Management
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Public Safety
  • Department: HAM NW CQ KN Pub Safety
  • Location: 207 Foote Avenue, Jamestown NY 14701
  • Union Position: No
  • Salary Range: $0 / hour


Works with and oversees members of the Security Team to ensure a safe and secure environment for patients, families, visitors, and employees at the hospital facility. Responsible for the protection of all hospital property as well as for patient property entrusted to the department. Directs personnel involved in establishing, promoting and maintaining hospital security and property protection programs by performing the following duties personally or through subordinate supervisors. Maintains performance improvement activities within the departments and assures competency of all personnel. Maintains efficient and effective department operation while requiring compliance with all JCAHO, state, and federal and local regulatory laws, standards and protocols.



  • Directly supervises staff, conducts employment interviews and makes hiring recommendations.
  • Conducts performance evaluations, provides coaching, and ensures training of staff.
  • Assists in developing operational and staffing plans.
  • Monitors and maintains department budget and provides input for changes.
  • Provides analysis and reporting, and makes recommendations regarding operational changes.
  • Interacts with department heads, supervisors, and employees.
  • Maintains compliance with all laws.
  • Maintains effective working relationship with local agencies.
  • Audits and evaluates programs.
  • Performs security assessments and makes recommendations.



  • High School diploma or equivalent.
  •  At least seven years law-enforcement or security experience with at least three years in a leadership capacity.
  • Background in law enforcement services or security in health care or in a service-oriented industry preferred.
  • Strong knowledge of common technical applications, such as Microsoft Office products, preferred.
  • Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life. 
  • Psychological fitness required to deal with stress and potentially dangerous conflict situations.
  • Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
  • Must have good hand/eye coordination and be able to pass an eye and hearing test with appropriate correction.
  • Must be able to perform as a security officer when necessary 
  • Successful completion of a recognized police academy or equivalent (NY State Police Academy training, Police Officer training as mandated by the Federal Law Enforcement Training Centers) preferred.

Licensure, Certifications, and Clearances:

  • New York Security Guard License under Article 7A of the General Business Laws within 6 months of hire or placement 
  • Federal Bureau of Investigation Criminal History Record Clearance every 60 months
  • Valid Driver's License
  • Must meet audio standards
  • Must meet visual standards
  • Successfully pass UPMC Physical Fitness Standard prior to hire.
  • Required Personality Test
  • Act 73 FBI Clearance

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct