At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds. Visit to learn more about how you can help.

Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Health Unit Coordinator - Hanover Hospital

  • Job ID: 435495156
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8:00 a.m. to 5:00 p.m. - Hours may vary
  • Shift: Day Job
  • Facility: Pinnacle Health Emergency Services
  • Department: 39960 PHHAN COVID Collection Site
  • Location: 300 Highland Avenue, Hanover PA 17331
  • Union Position: No
  • Salary Range: $15.19 to $22.65 / hour


Are you a helper? Have you been looking for a way to engage with your community in the fight against COVID-19? UPMC Pinnacle is looking to hire a Health Unit Coordinator at their regional Covid Collection Site in Hanover PA.  This is a great position for motivated candidates who are enthusiastic about using their customer service skills to make a difference in the world of health care. Our fast-paced environment makes the Covid Collection Site an exciting place to work for results-oriented and driven self-starters. Join our team today!  
This essential position will assist with various aspects of COVID-19 testing to include registration and collection. The ideal candidate must be willing to work rotating weekend and holiday shifts. Ability to cover shifts at collection sites across Central PA is a plus! All training is provided upon hire.  
Greets all patients, family members, visitors and staff members. Assists with all communications regarding the department, accurately updates and maintains patient flow process and coordinate patient tests and procedures.

  • Maintains par levels for designated supplies and forms including down time folders. 
  • Rounds through family lounge to assure proper items are stocked and room is maintained. 
  • Reconciles charges accordingly including but not limited to custom braces and CRRT. 
  • Performs unit audits as directed. Initiates quiet time or monitors noise level. 
  • Strictly adheres to all policies and practices relative to patient care and hospital related information. 
  • Adheres to HIPAA and blocked policies. Complies with safety policies and procedures including standard precautions.
  • Maintains accurate unit communication including, but not limited to, promptly answering telephones, activating the paging system, facilitating timely faxing, and distributing patient and unit mail. 
  • Utilizes hospital information systems, including but not limited to eRecord, MARS, Medipac, Bedboard, and Teletracking. 
  • Updates Bedboard per unit standards and communicates changes to appropriate staff as needed. 
  • Enters and communicates physician orders timely and accurately. 
  • Maintains the medical record and patient chart according to established policy. 
  • Assures that patient identification plate is correct and that patient identification labels are available at all times. 
  • Coordinates other unit activities including, but not limited to scheduling of tests and procedures, scheduling patient transports, completing errands, maintaining appropriate logs and filing reports appropriately.
  • Maintains office equipment including, but not limited to, computers, telephones, refrigerator temperatures, printers, and fax machines. Submits repair requests to the appropriate departments and follows up as needed. 
  • Reports Bedboard discrepancies to Bed Flow Coordinator, or appropriate person. 
  • Establishes appropriate and effective communication strategies.
  • Establishes professional and respectful interpersonal relationships.
  • Suggests and supports changes within the department. 
  • Assumes responsibility for assignments and views problems as challenges. 
  • Demonstrates awareness of how one's own behavior impacts the efficient functioning of the department.
  • Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. 
  • Takes action to improve knowledge, skills and performance. 
  • Serves as a resource for staff and other disciplines. 
  • Serves as a preceptor for new staff members. 
  • Prior to performing new or challenging tasks, requests assistance and reviews relevant policies and procedures. 
  • Requests assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director. 
  • Participates in project and committee work. 


  • High school diploma or equivalent.
  • Knowledge of medical terminology and computer applications.Ability to effectively communicate both orally and in writing.
  • Completion of a Certified Health Unit Secretary course preferred.In the course of duties may be asked to distribute medications to the nurse at the bedside.
  • Access to medications is limited to the distribution of the medication to the nurse.

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days.

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct