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BSU Case Manager II

  • Job ID: 200003IP
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: M-F, Daylight, Some Evenings as needed
  • Shift: Day Job
  • Facility: Mon Yough Community Services
  • Department: United Way Com Schl Grnt
  • Location: 1330 West 26 Street, Erie PA 16508
  • Union Position: No
  • Salary Range: $15.36 to $23.55 / hour


This is a grant funded position through FSCS. 

The goal of this grant is to improve attendance, support mental health needs and increase access to and use of community resources for parents and students. The hire for this role will support the five community schools:  

East Middle School
Strong Vincent Middle School
McKinley Elementary School
Pfeiffer-Burleigh Elementary School 

Edison Elementary School

  • Case Managers will support truancy caseloads by making phone calls and conducting home visits to work with families of students identified as truant or chronically absent on overcoming barriers to school.
  • Case Managers will participate in meetings with schools (ex: SAP) and community school leadership teams.
  • Work within the context of the interdisciplinary treatment team and/or as a member of an identified program/module and as such is expected to attend staffing, consultations and case conferences on assigned consumers. In some cases the treatment team may consist of the case manager and the physician, meaning the case manager is required to be able to work autonomously, but in a manner consistent with the consumer's treatment plan.
  • Assist consumers to access and to coordinate appropriate mental health and related services.
  • Through regular contact with consumers and provider, monitors consumer's participation and satisfaction in all services used by consumers on their caseload, and determine if the individual is progressing and if specific services continue to be needed and are appropriate.
  • Function autonomously and utilize appropriate judgment in the analysis and solving of sophisticated problems.
  • Able to comprehensively assess the holistic needs of the consumer and to develop plans and goals needed to facilitate independent functioning and to decrease dependency.
  • Assist consumers to obtain and maintain culturally appropriate basic living needs and skills such as: housing, food, medical care, recreation, education and employment, through referral and assertive follow-up, advocacy and problem resolution.
  • Attend and may provide agency and state training as appropriate or as required.
  • BCM consumer and family will engage in shared decision making based upon the consumers strengths, needs, interests and cultural preferences.
  • Facilitate or co-lead small groups of consumers/or significant others to increase understanding of the consumers issues or to improve coping skills and performance of activities of daily living.
  • Document and complete assessments, service plans, progress reports, case correspondence, service logs and other required monitoring and reporting documentation as appropriate and on a timely basis.
  • Able to participate in case management intake process in initial assessment of newly referred consumers.
  • Assume the formal role of mentor to newly hired or junior staff. Also able to serve as a resource, provided consultation or training to peers, Institute colleagues or other community providers.


  • Bachelors Degree in Social Work, Psychology or Counseling required. 
  • Bachelors in other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. 
  • 2 years of mental health direct care experience OR a registered nurse with mental health experience.  
  • Experience must relate directly to the special population to be served or the unique skill to be performed. 
  • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients.  Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances:


  • ACT 31/126 required, but will be categorized dependent on the population the BSU Case Manager II will serve.  To be obtained within 90 days from hire or transfer date.
  •  Applied Suicide Intervention Skills Training - ASIST certification to be obtained within 6 months from hire or transfer date

  • Basic Care Management/Resource Coordination - BCMRC certification to be obtained within 2 weeks from hire or transfer date
  • Children's Case Management/Resource Coordination - CCMRC certification to be obtained within 2 weeks from hire or transfer date
  • Crisis Prevention Institute (Non-Violent Crisis intervention) - CPINV certification to be obtained within 6 months of hire or transfer date
  • Comprehensive Crisis Management (CCMC)  - to be obtained within 2 months of hire or transfer date
  • Cardiopulmonary Resuscitation (CPR) – to be obtained within 30 days of hire or transfer date
  • Automotive Insurance
  • Driver's License
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

    UPMC is an Equal Opportunity Employer/Disability/Veteran


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       Current UPMC employees must apply in HR Direct