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   Current UPMC employees must apply in HR Direct

Manager, Clinical Services- UPMC Western Psychiatric Hospital



Millions of Americans face the reality of living with a mental illness. This is nearly one in five adults. Are you searching for the opportunity to make an impact on these individuals? Are you passionate about dispelling widespread stigma and misunderstanding associated with mental health?


UPMC Western Psychiatric Hospital is seeking a dynamic leader to manage the operations of the Nurse Clinicians throughout the hospital at our Oakland location in Pittsburgh, Pennsylvania.


The Manager of Clinical Services is the caption of our clinical team, fostering operational health for the Nurse Clinicians and Commitment Specialists by effectively managing human resource, clinical, and administrative concerns. The Manager of Clinical Services will also contribute to the team by executing Nurse Clinician duties including admissions, discharges, and contributing to the treatment team meetings.

A strong clinician with keen problem-solving and leadership skills, the Manager of Clinical Services uses research and evidence-based practice to improve patient outcomes. This proven leader will collaborate with the clinical staff and senior management to set goals, design action plans for improvement, and implement practical changes in a manner that is respectful of staff and encourages full participation at all levels.

  • Participates in management meetings and service committees as assigned by supervisor. 
  • Performs in accordance with system-wide competencies/behaviors. 
  • Receives feedback and direction constructively. 
  • Serves as a formal and informal mentor for new students and staff.
  • Participates in department-based performance improvement projects. Improves knowledge, skills and performance based on feedback or on self-identified developmental needs. 
  • Demonstrates a high level of initiative, works independently, and establishes priorities to meet department and organizational goals.
  • Demonstrates awareness of the impact of his/her behavior on the efficient functioning of the department and organization. 
  • Willing to take the leading role in major hospital-wide projects and part of leadership group. 
  • Assumes responsibility for complex assignments and views problems as challenges. 
  • Applies creative and innovative strategies in problem-solving to achieve desired goals. 
  • Coordinates, plans, develops, and implements managerial procedures.
  • Manages day to day operations of assigned areas.
  • Provides clinical oversight and decision-making. 
  • Assists in teaching staff/students and instructor's role/limits on how to manage the care of patients including assessment, interdisciplinary planning, implementation, and evaluation of patient care, teaching and discharge planning while observing. 
  • Provides oversight and ongoing monitoring of retention and recruitment initiatives and outcome measures.  
  • Encouraging students/staff in the pursuit of education.
  • Establishes appropriate and effective communication strategies. Establishes and maintains professional and respectful interpersonal relationships. 
  • Actively participates on intra- and interdisciplinary teams to achieve organizational goals.


BSN or Bachelor's Degree in Human Services related field required. 
Demonstrated competence in professional psychiatric practice (at least 4 years clinical experience) 
Prior Management experience preferred
Mental health experience preferred

Licensure, Certifications, and Clearances:
  • Cardiopulmonary Resuscitation (CPR) OR Comprehensive Crisis Management (CCMC)
  • Registered Nurse (RN)
  • Act 33
  • Act 34
  • Act 73 FBI Clearance

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Total Rewards

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    At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

       Current UPMC employees must apply in HR Direct