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   Current UPMC employees must apply in HR Direct

Systems Analyst (IT Project Analyst) - Senior

  • Job ID: 200003IE
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Information Services
  • Department: HPLAN-Payer Applications
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $36.86 to $56.18 / hour


The Senior Systems Analyst (Snr. IT Project Manager) is an experienced and result-oriented individual with a proven track record of managing all phases of IT service delivery throughout the SDLC of each cross functional department project/program within UPMC Insurance Service Division. This position ensures all initiatives are closely aligned with UPMC strategic priorities and business requirements to be delivered at the highest standards/quality, on-time, on-budget, all while managing risk, and providing status to stakeholders and executive leadership.

  • Responsible for providing technical project planning, management, and oversight for key initiatives and implementation projects, ensuring these initiatives and projects are closely aligned with UPMC’s strategic priorities and initiatives are completed on-time, within scope/budget with an extremely high quality of deliverables.
  • Leads and manages IT project/program initiatives in support of UPMC Insurance Service Division (ISD) and other business functional areas. The Snr. IT Project Manager acts as a project management technical lead and is responsible for working with UPMC’s ISD business functional areas to deliver technical solutions in the form of new and application enhancements.
  • Manages all phases of IT service delivery throughout the SDLC of each department/program including: planning and requirements, design and development, testing and training, and deployment of solution… all while managing risk to their stakeholders and executive leadership.
  • Will be accountable for all aspects of project management that includes but not limited to:  project planning, scheduling, risk management, scope management, internal and external communications, status reporting, and resource management (internal and partners).
  • May at times be assigned as the role of Scrum Master on IT projects. The role will ensure s/he is serving the scrum team and helping to remove impediments, protecting the Team from outside interference, and adopting Agile development practices. The Scrum Master is expected to educate and guide our Product Owner and Scrum Team.
  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Completes on-going training on-the-job, through courses, self-study, certifications to maintain and enhance technical and business capabilities.
  • Provide process improvement recommendations based on best practices and industry standards.
  • Resolves conflicts by demonstrating leadership and appropriate decision-making competencies.


  • Typically has 5+ years of Technical Project Manager experience with gradually increasing responsibilities and a demonstrated understanding of Project Management processes, products and tools
  • Possesses high level understanding in the areas of web application programming, API, data analytics, database, and infrastructure. Experience with Oracle, SQL, MarkLogic, Snowflake, Azure DevOps is a plus
  • Manages and has the ability to appropriately escalate: delivery impediments, risks, issues, and changes associated to the product development initiatives
  • Analysis, planning, gathering IT requirement documents, coordinating the planning/development of functional architectures/specs, and other related management and technical duties
  • Assigns and monitors work of technical personnel, ensuring that project steps are in alignment with business objectives, on-time and within budget with the ability to lead and motivate cross-functional teams and interact with all levels of business
  • Defines roles and responsibilities in collaboration with stakeholders and business partners
  • Acquires, manages budget, staff, and other resources necessary to accomplish the goals and/or objectives of the project group/function and monitors performance across resource channels
  • Establishes, plans, and executes major milestone reviews and decision gates to complete the project life cycle. Ensures all the required products/projects are produced and reviewed, including the technical leadership of requirements management, design, implementation, system integration, verification, test, quality assurance, delivery, operations, and sustainment of the technical solution
  • Manage scope throughout the project duration. Maintains accurate program estimates, timelines, project plans, and status reports
  • Manages and tracks team velocity, financials, and other KPIs as applicable in relation to the plan and stakeholder status reports.
  • Scrum Master role is responsible to facilitate daily scrum, sprint planning, sprint demo and retrospective meetings. Should have knowledge about Agile techniques like: User Stories, Continuous Integration, Automated Testing, burndown metrics, velocity, user stories etc. Does not need to be certified but have clear understanding of the role.
  • Resolves conflicts by demonstrating leadership and appropriate decision-making competencies
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group; business stakeholders, product owners, architects, developers, and subject matter experts
  • Ability to work independently and in a team-based environment.
This is a remote opportunity 
Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as Women in Information Technology (WIT) and PRIDE Health, that support the implementation of our diversity strategy.

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   Current UPMC employees must apply in HR Direct