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Medical Assistant I

  • Job ID: 488400891
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: 55150 ZCMS1 Gateway Medical Group
  • Location: 1100 Washington Avenue, Carnegie PA 15106
  • Union Position: No
  • Salary Range: $15.42 to $24.17 / hour


UPMC Community Medicine Incorporated is seeking a full-time Medical Assistant I to support Gateway Medical Group-UPMC!

The Medical Assistant I will primarily be based out of the Carnegie office location (1100 Washington Avenue), but will also be required to work out of the McKees Rocks office location (1800 Pine Hollow Road), as needed. The two offices are approximately eight miles away from each other. 

This position will work Monday through Friday, between the hours of 7 a.m. and 7 p.m., with the Medical Assistant I working eight-hour shifts. There will be approximately one evening shift per week, with the schedule subject to change based on office business needs. 

The Medical Assistant I will assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks), ensuring patient satisfaction and excellent customer service. Responsibilities include, but are not limited to, rooming patients, taking vitals, checking patients in and out, scheduling appointments and tests, answering phones and triaging messages, and additional front and back-office duties. 

The ideal candidate for this position will have excellent interpersonal and customer services skills, with proficient computer skills and medical terminology knowledge preferred. Previous Medical Assistant experience is also preferred, while any knowledge of EPIC is a plus!

*Free Parking at both locations*

  • Check schedules and organize patient flow.  
  • Accompany patients to exam/procedure room.  
  • Assist patients, as needed, with walking, transfers, dressing, collecting specimens, preparing for exam, etc. 
  • Collect patient information/history; taking vitals, performing screenings per provider guidelines. 
  • Relay instructions to patients/families.
  • Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
  • Prepare patient rooms, and set up instruments and equipment according to department protocol.  
  • Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control. 
    • Clean according to scheduled maintenance program and keep appropriate records. 
  • Manage inventory of supplies; restocking exam/procedure rooms.
  • Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). 
  • Maintain strict confidentiality related to medical records and other data. 
  • Comply with all UPMC Health System policies and procedures.
  • Perform phlebotomy, EKG's, and level one labs. 
  • Perform clinic procedures according to policy and procedure. 
  • Assist physicians with procedures. 
  • Document patient information into the medical record.
  • Answer calls and provide pertinent information, including patient education, as directed.
  • Obtain lab/x-ray reports, hospital notes, referral information, etc.  
  • Complete forms/requisitions, as needed. 
  • Schedule appointments.  
  • Verify insurance coverage and patient demographics.
  • Prepare and manage charts to ensure information completed and filed appropriately. 
  • Other front office responsibilities, as required.


  • High school diploma or equivalent is required. 
  • Successful completion of Medical Assistant program preferred or equivalent hospital program or minimum of one year of direct patient care experience. 
  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic, and treatment room responsibilities.

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

  • Advanced Cardiac Life Support (ACLS) OR Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct