At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

UPMC Life Changing Medicine
Search Our Jobs

   Current UPMC employees must apply in HR Direct

Sr. Manager, Clinical Operations (Home Health)

  • Job ID: 531502829
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Home Healthcare
  • Department: Administration Horizon
  • Location: 1127 N Hermitage Rd, Hermitage PA 16148
  • Union Position: No
  • Salary Range: $31.80 to $51.51 / hour


Provides overall management of clinical operations to ensure the delivery of quality patient care services in the most cost-effective manner and to ensure compliance with all regulatory agencies based on agency policy, procedures and direction.

  • Manage department operations within budget.
  • Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC towards patients, visitors, staff, peers, physicians and other departments within the organization.
  • Ensure adequate staffing levels to meet budgeted productivity and monitor staff productivity.
  • Oversee administrative on call coverage for the agency.
  • Attend compliance training and adheres to the organization standards of conduct, policies and procedures.
  • Focus on customer service and continually strive to perform the duties of job in a manner that results in optimal patient satisfaction.
  • Identify, develop and participate in process improvement opportunities within the home health agency that will enhance the quality of services we provide.
  • Overall responsibility for the clinical operations of multidisciplinary home health care teams to facilitate patient care integration and coordination according to Conditions of Participation, JCAHO standards and the policies and procedures of the home health agency.
  • Provide overall integration and direction to Clinical Supervisors.


  • Completion of an accredited school of professional nursing OR 
  • Graduate from an accredited physical therapy curriculum program OR 
  • Graduate of an accredited Occupational Therapy curriculum program OR
  • Master's degree Speech Language Pathology required
  • Bachelor's degree required 
  • Master's degree in related field preferred
  • 5 years healthcare experience required
  • 3 years home health experience preferred
  • 3 years management experience required
  • Proven ability to facilitate change.
Licensure, Certifications, and Clearances:
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Occupational Therapist (OT) OR Physical Therapist (PT) OR Registered Nurse (RN) OR Speech Pathologist

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Talent Network