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Supervisor, Food Service

  • Job ID: 493660642
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Susquehanna Lock Haven
  • Department: DIETARY
  • Location: 24 Cree Drive, Lockhaven PA 17745
  • Union Position: No
  • Salary Range: $18.38 to $27.58 / hour

Description

UPMC Susquehanna - Lock Haven is looking for a full-time Food Service Supervisor to be responsible for the training, supervision, and performance of food service associates to maintain food safety, food quality, and customer satisfaction in the varied Food and Nutrition operations.

Responsibilities:

 

  • Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
  • Conduct the orientation, training and coaching of new team members. Ensure routine competency checks are completed for all associates with appropriate follow-through.
  • Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures.
  • Contribute to the relevant and timely performance feedback to associates through the performance review process.
  • Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines.
  • Maintain inventory levels to ensure they are adequate to meet the needs of the operation. Oversee security of inventory and cash revenues.
  • Conduct and document service recovery on all customer complaints as per operational guidelines.
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.

 

Qualifications

  • HS Diploma/GED required
  • 3 years relevant experience required
  • 1 year relevant leadership experience required


Licensure, Certifications, and Clearances:
SafeServe Certified or must be completed within 6 months of hire
 

  • Servsafe Certified
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • OAPSA

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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