At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

UPMC Life Changing Medicine
Search Our Jobs

   Current UPMC employees must apply in HR Direct

Patient Care Associate


Behavioral Health Unit
Casual Status

Millions of Americans face the reality of living with a mental illness. This is nearly one in five adults. Are you searching for the opportunity to make an impact on these individuals? Are you passionate about dispelling widespread stigma and misunderstanding associated with mental health?

Inpatient Behavioral Health Services:UPMC Northwest provides two options for inpatient behavioral health for those who are referred to our program:

Traditional Acute Care: Patients requiring a short term inpatient stay are admitted as traditional acute care patients. The traditional acute care unit has 16 beds.

Extended Acute Care:This 12-bed unit is designed for patients who may need a longer length of inpatient stay to stabilize and be successful with their recovery in the community. The target population for this program includes individuals over the age of 18 who are currently receiving care on a traditional, inpatient acute unit. These individuals will have a serious mental illness with active symptoms and could experience some co-occurring psychosocial issues or substance abuse.

As part of their treatment plan, patients learn life skills such as money management, personal wellness, and recovery maintenance tools. Patients on the EAC unit will work on community reintegration that will include practicing life skills in the actual local community with staff support.

This program focuses heavily on the recovery goal of improvement in the patient’s ability to meet their daily living goals and improve their quality of life. The program's integrated approach focuses on family, social supports, and treatment supports, using the patient’s strengths to meet their immediate and long term needs.

The Patient Care Associate is responsible for basic physical and behavioral assessment and care of patients under the supervision of a Registered Nurse on a casual basis. 


  • Performs other duties as assigned.
  • Leads or co-leads therapeutic activity groups with supervision.
  • Provides clinical interventions assessed by client needs under the direction of RN.
  • Completes glucose meter testing
  • Performs in accordance with system-wide competencies/behaviors.
  • Maintain on-going communication with the treatment team and charge nurse regarding observations of patients' medical and behavioral symptoms and the care provided.
  • Assist in the implementation and maintenance of the milieu program providing a consistent and therapeutic approach to patient care.
  • Document in the medical record according to established policies.
  • Encourage patients to perform or assist them in the performance of activities of daily living.
  • Maintain competency requirements.
  • Take initiative to ensure that unit environment is maintained.
  • Assist in the preparation and organization of various paperwork completed on the night shift that ensures smooth coordination of care provided throughout the day.
  • Participate in interdisciplinary activities including treatment team, staff meetings, co-worker feedback process and other unit based committees as assigned.
  • Manage crisis situations effectively using positive approaches.
  • Maintain a safe and therapeutic environment.
  • Attend a minimum of 2 unit based or institute wide in-services yearly.



High School diploma or equivalent. Ability to communicate adequately in English both verbally and written. The incumbent must be physically capable of providing direct total physical care to unpredictable, potentially violent mentally ill patients as necessary, including lifting, supporting, running towards or away from areas where problems are occurring and pushing and pulling equipment such as wheelchairs, stretchers and beds. May in the course of their job duties be in rooms where medications are stored. No contact with medications is allowed. In the course of duties may be asked to distribute medications to the nurse at the bedside. Access to medications is limited to the distribution of the medication to the nurse.

Licensure, Certifications, and Clearances:

 Basic Life Support OR Cardio Pulmonary Resuscitation ? Comprehensive Crisis Mgt? CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Talent Network