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Medical Coordinator

  • Job ID: 543938257
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Rotating
  • Facility: Center for Emergency Medicine
  • Department: Communications Center
  • Location: 200 Lothrop St, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $16.37 to $25.78 / hour


UPMC's Center for Emergency Medicine is hiring a Full-Time Medical Coordinator to support STAT MedEvac's Communications Center located at UPMC Presbyterian.

If you have a passion for communications, this could be an excellent fit for you where you'd strengthen your medical terminology and interpersonal skills. 

The Medical Coordinator is required to act as a facilitator in providing necessary assistance to customers and associated organizations. The Medical Coordinator is required to accurately obtain, process, and coordinate information necessary to maintain proficient organization operations.


  • Answer incoming calls to the STAT-MD Communication Center, determining the emergent or non-emergent nature of the call and processing per departmental guidelines.
  • Accurately and efficiently maintain file documentation, including transcribing information received during consultations with the physician.  All documentation must be completed by the end of each shift.
  • Coordinate communications between clients, customers, facilities, physicians, and/or associated personnel.
  • Participate in daily quality assurance reviews as directed making changes based on departmental guidelines.
  • Contact and coordinate with the appropriate supervisor for unusual operations.
  • Working knowledge of the multiple communication methods utilized in the department.


  • High School diploma or equivalent.
  • Experience in a health care setting, transfer center, or call center is preferred.
  • Knowledge of medical terminology.
  • Possess strong interpersonal, communication, and organizational skills.
  • Must have strong computer keyboard skills and basic computer operating skills.
  • Must have experience with spreadsheets and database software.

Licensure, Certifications, and Clearances:

  • Act 34
  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct