Description

UPMC's Center for Emergency Medicine is hiring a Full-Time Medical Coordinator to support STAT MedEvac's Communications Center located at UPMC Presbyterian.

If you have a passion for communications, this could be an excellent fit for you where you'd strengthen your medical terminology and interpersonal skills. 

Purpose:
The Medical Coordinator is required to act as a facilitator in providing necessary assistance to customers and associated organizations. The Medical Coordinator is required to accurately obtain, process, and coordinate information necessary to maintain proficient organization operations.

Responsibilities:

• Answer incoming calls to the STAT-MD Communication Center, determining the emergent or non-emergent nature of the call and processing per departmental guidelines.
• Accurately and efficiently maintain file documentation, including transcribing information received during consultations with the physician.  All documentation must be completed by the end of each shift.
• Coordinate communications between clients, customers, facilities, physicians, and/or associated personnel.
• Participate in daily quality assurance reviews as directed making changes based on departmental guidelines.
• Contact and coordinate with the appropriate supervisor for unusual operations.
• Working knowledge of the multiple communication methods utilized in the department.

Qualifications

• High School diploma or equivalent.
• Experience in a health care setting, transfer center, or call center is preferred.
• Knowledge of medical terminology.
• Possess strong interpersonal, communication, and organizational skills.
• Must have strong computer keyboard skills and basic computer operating skills.
• Must have experience with spreadsheets and database software.

Licensure, Certifications, and Clearances:

• Act 34
   
• UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.