At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds.

Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Disability Management Coordinator

  • Job ID: 560012391
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: Disab Mgmt Coordinator
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $25.81 to $44.67 / hour


UPMC Health Plan is hiring a full-time Disability Management Coordinator to help support the WorkPartners Disability Department for its downtown Pittsburgh location at the US Steel Tower. This is a Monday through Friday daylight position.

The successful candidate will coordinate and manage the employee disability management program.


  • Demonstrate exemplary case management skills while reviewing and monitoring accommodation requests under ADAAA for internal and external clients.
  • Demonstrate excellent problem-solving skills and the ability to remain focused and detail-oriented while adhering to competing timelines and demands.
  • Functions as an internal consultant to the supervisory and management levels regarding best practices and continuous process improvement within the area of ADAAA.
  • Gather relevant information from key stakeholders such as the employee, employer, and medical provider when evaluating eligibility under ADAAA and requests for reasonable accommodations
  • Coordinate all ongoing needs for accommodation such as sign language interpreters, the purchase and tracking of equipment and assistive technology, and/or other accommodations needed.
  • Participate in the preparation and presentation of individual and group progress reports to management regarding status of employees with an accommodation.
  • Perform job analysis and other evaluations as necessary to evaluate job demands
  • Serve as an expert vocational witness for both occupational and non-occupational claims in depositions, hearings, or other channels
  • Maintains current information on employee's condition and anticipated return-to-work date or temporary restrictions while recovering from a medical condition.
  • Maintain an aggressive diary for management of vocational rehabilitation/placement activities and monitoring of staff members' progress in accommodation plan.



  • Bachelor's degree preferably in Psychology, Human Services, Human Resource Management, Public Administration or other related field
  • Three years professional experience in disability administration or related required OR 1 year of professional experience in disability administration and approved certification required.
  • Demonstrates professional and operational knowledge of State and Federal Disability, ADA, ADAAA, FMLA and other appropriate laws .
  • Knowledge of UPMC Disability Income Protection Plan, ability to perform mathematical calculations. 
  • Excellent verbal and written communications skills. 
  • Advanced organizational skills and analytical skills with the ability to maintain the highest degree of confidentiality and proven interpersonal communication skills. 
  • Able to coordinate and manage several tasks/duties at the same time. 
  • Able to weigh and evaluate several factors requiring judgment and problem solving.
  • Proficiency in Word, Excel, and Outlook. Knowledge of HRIS and timekeeping systems. 
  • Able to deal with all levels of employees within the organization. 
  • Knowledge of Medical Terminology a plus.

Licensure, Certifications, and Clearances:
CRC (Certified Rehabilitation Counselor), LPC (PA Licensed Professional Counselor), CDMS (Certified Disability Management Specialist), and/or CCM (Certified Case Manager) preferred.

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct