Description
UPMC Jameson located in New Castle, PA is currently seeking a Full Time Surgery Scheduler to join the team in the Operating Room! This position will be Monday- Friday with the hours of 8:30am- 5:00pm! The main purpose of this role is to coordinate and schedule patients for in-patient and out-patient surgical.
Purpose:
Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.
Responsibilities:
- Work directly with department to troubleshoot scheduling issues.
- Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospital departments.
- Coordinate cases and communicate with OR leadership and daily huddles.
- Coordinate schedule with various departments (ex. Ultrasound, Nuclear med, etc.)
- Complete special projects as assigned.
- Act as liaison between patient and physician offices.
- Attend department meetings as needed.
- Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
- Maintain block schedule.
- Supply finance with updated, accurate block schedules.
- Monitor surgery schedule for vertical scheduling opportunities.
Qualifications
- High school diploma or equivalent required.
- Completion of a medical assisting program or 2-4 years experience in a medical field.
- Proficiency in medical terminology preferred. General knowledge of computer software and practice management databases is essential.
- Knowledge of the Epic practice management programs preferred.
- Strong organization, time management and interpersonal skills. Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
- Ability to deal compassionately and professionally with patients is essential.
- Work independently and possess sound decision-making skills.
- Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
- Ability to prioritize work demands.
- Ability to consistently maintain confidentiality with regards to all job assignments and related information.
- Access to medications is limited to the distribution of the medication to the nurse.
Licensure, Certifications, and Clearances:
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Act 34
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UPMC is an Equal Opportunity Employer/Disability/Veteran
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