At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Subject Matter Expert


A Subject Matter Expert (SME) is the definitive source of knowledge or expertise in a specific subject area and applies that expertise in support of UPMC's vision and strategic direction. A SME might be a clinician, technologist, scientific researcher, i.e. someone with in-depth knowledge or a unique understanding of a problem that UPMC is trying to solve. The Subject Matter Expert provides guidance and thought leadership on how his/her area of capability can resolve a market need and may actively participate in all phases of the product development cycle.



  • Serve as resident Subject Matter Expert partnering with internal and external customers to achieve positive operational results.
  • Cultivate and foster new business ideas to deliver new services and offerings to drive new revenue based on subject area expertise.
  • Articulate stories effectively, writing concise reports and/or creating visual briefs for non-experts, and delivering compelling business presentations.
  • Translate subject matter terminology into business terms, and make recommendations to both leadership and the development teams.
  • Foster relationships with potential business partners with high degree of cultural competence.
  • Mentor non-experts in subject area.
  • Cultivate and maintain effective working relationships with a variety of stakeholders within interdisciplinary teams across UPMC.
  • Perform in accordance with system-wide competencies/behaviors.



  • Bachelor's degree in business administration or relevant field required.
  • Advanced Degree, e.g., MD, MBA, etc., in relevant field highly preferred.
  • 5-7 years of experience in a similar role.
  • Knowledge and experience in healthcare related operations preferred.
  • Well-developed planning, organizational development, and business acumen.
  • Thinks critically, works efficiently, and acts responsibly in a collaborative environment with multiple work demands and short time frames.
  • Ability to communicate effectively with a variety of staff/management levels within the organization and with external vendors/partners/contacts.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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