Description

Purpose:
A Subject Matter Expert (SME) is the definitive source of knowledge or expertise in a specific subject area and applies that expertise in support of UPMC's vision and strategic direction. A SME might be a clinician, technologist, scientific researcher, i.e. someone with in-depth knowledge or a unique understanding of a problem that UPMC is trying to solve. The Subject Matter Expert provides guidance and thought leadership on how his/her area of capability can resolve a market need and may actively participate in all phases of the product development cycle.

Responsibilities:

• Serve as resident Subject Matter Expert partnering with internal and external customers to achieve positive operational results.
• Cultivate and foster new business ideas to deliver new services and offerings to drive new revenue based on subject area expertise.
• Articulate stories effectively, writing concise reports and/or creating visual briefs for non-experts, and delivering compelling business presentations.
• Translate subject matter terminology into business terms, and make recommendations to both leadership and the development teams.
• Foster relationships with potential business partners with high degree of cultural competence.
• Mentor non-experts in subject area.
• Cultivate and maintain effective working relationships with a variety of stakeholders within interdisciplinary teams across UPMC.
• Perform in accordance with system-wide competencies/behaviors.

Qualifications

• Bachelor's degree in business administration or relevant field required.
• Advanced Degree, e.g., MD, MBA, etc., in relevant field highly preferred.
• 5-7 years of experience in a similar role.
• Knowledge and experience in healthcare related operations preferred.
• Well-developed planning, organizational development, and business acumen.
• Thinks critically, works efficiently, and acts responsibly in a collaborative environment with multiple work demands and short time frames.
• Ability to communicate effectively with a variety of staff/management levels within the organization and with external vendors/partners/contacts.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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