Description

UPMC Western Maryland is currently searching for a Sr. Practice Manager to support our Clinics & Practices.

Purpose:
Manage all operational aspects of the practice sites to ensure quality patient care.

Responsibilities:

• Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.
• Supervise and oversee practice budgets.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Serve as liaison to various UPMC departments and resources.
• Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
• Develop strategic plans for practices.
• Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
• Ensure compliance with all UPMC policies and procedures.
• Communicate effectively with staff, physicians and peers through oral and written communications.
• Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
• Assist in physician relations as necessary.
• Maintain knowledge initiatives as it relates to the operation of the practices.
• Oversee and assist in the recruitment of staff and new practices.
• Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

Qualifications

• Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization.
• OR Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization.
• OR Associate's Degree in health or business administration and 8 years of office management experience including one year in a health care organization.
• OR High School Diploma and 8 years of office management experience including one year in a health care organization .
• Nursing experience strongly preferred.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.