Description

Join the team that’s providing the highest quality of care to seniors in our communities. With state-of-the-art safety protocols and the support of an academic medical center, UPMC Senior Communities has demonstrated a continued commitment to keeping both our residents and our employees safe and healthy, especially throughout the COVID-19 pandemic.
 
Make a true impact at our senior living facilities, where you’ll have the confidence that your care is clinically backed by a best-in-class health care system and the rewarding knowledge that you are changing lives every day.

The RESIDENT SUPPORT COORDINATOR is responsible for the co-ordination and management of Resident Support Plans, Staff education and Medications Systems management. In this capacity, the RSC completes and maintains the resident assessments and support plans according to required scheduling (DPW); coordinates and maintains records of employee training including annual Mandatory In Services, orientation, competency evaluation and coordination of external education providers; and coordinates and maintains the supporting systems for medication administration ,which may include ordering of medications, management and review of MARs and follow-up for order/refill as needed and indicated.

Responsibilities:

• Track levels of care for residents in facility making recommendations while coordinating changes, as necessary, with Director of Resident Care/Charge Person and communicating changes with staff as necessary.
• Coordinate training and orientation program for employees.
• Complete Personal Care Home Assessment, Facility Assessment Checklist and Support Plan of residents on initial admissions and annually.
• Review support plan with all nursing shifts in order to guarantee that support plan accurately reflects resident's needs on a 24-hour basis.
• Coordinate the review and update of monthly MAR's
• Maintain process for coordination and record keeping for employee CPR course completion.
• Assists DRC with scheduling of staff
• Track annual assessments and support plan to coordinate with annual DPW approved Medical Evaluation.
• Schedules and completes support plans
• Coordinates all training and tracks competencies*The above statement reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be construed as a detailed description of all of the work requirements that may be inherent in the job, nor shall it be interpreted as limiting an employee in performing duties other than those normally performed or from helping employees in other position or units.
• Schedule physician appointment to obtain DPW approved Medical Evaluation.
• Update resident support plans as needed.
• Provide direct training and coordination of training for direct care staff. Assure that all training requirements (DPW & UPMC SRC) are included in employee's orientation and annual training plan.
• Completes increased volume of support plans
• Maintain records of employee training.
• Communicate with resident's families as needed to coordinate resident care.
• Assist DRC with the auditing of resident's charts, MARs, Narcotics sheets and ADLs.
• Monitor and track resident's medication /prescription/refill needs and manage process to obtain refills and re-orders as needed.

Qualifications

High school diploma required

Minimum two (2) years experience as a nursing assistant required

Minimum of one (1) year experience working with the elderly / LTC environment required

Knowledge of medical terminology required

Strong computer skills preferred

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hireCertified as CPR instructor within 6 months of hireRequires LPN licensure to support DRC with additional nursing duties
 

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) OR First Aid Certification
• Licensed Practical Nurse (LPN)
• Act 34
• OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.