Description
Purpose:
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.
Responsibilities:
- Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
- Oversee security of inventory and cash revenues.
- Orient, train, and coach new team members as per department guidelines.
- Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
- Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
- Perform routine competency checks on associate performance with appropriate follow-through.
- Conduct and document service recovery on all customer complaints as per operational guidelines.
- Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
- Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
Qualifications
HS Diploma/GED preferred 2 years relevant experience required
Licensure, Certifications, and Clearances:
Obtain Servsafe or Professional Food Safety Manager Certification within 6 months of hire date.
- Act 31 Child Abuse Reporting with renewal
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
- UPMC is an Equal Opportunity Employer/Disability/Veteran
Total Rewards
More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.
Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.