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   Current UPMC employees must apply in HR Direct

Manager, Procure to Pay

  • Job ID: 571947202
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Health Center Pharmacy Central Inc
  • Department: Pharmacy
  • Location: 3175 East Carson Street, Pittsburgh PA 15203
  • Union Position: No
  • Salary Range: $36.11 to $61.13 / hour


As the Manager Procure to Pay (P2P), you would be responsible for the execution of the procurement to pay (P2P) processes within UPMC Supply Chain Management. The scope of the P2P process includes the management of vendor master administration, procurement of goods and services, accounts payable functions, travel and business expense management, buy/pay channel compliance, and support services for all internal & external supply chain customers. The Manager, Procure to Pay is responsible for providing expertise on all related functions, leading all major projects affecting P2P, plays an advisory role for supply chain integrations, and engages with stakeholders across the organization on P2P process improvement initiatives. The Manager P2P will lead a team of supply chain staff resources tasked with planning for the right inventory and cart products, procuring goods/services from existing contracts and preferred suppliers, ensuring timely order placement to meet the needs of the internal customer, handling product returns, managing timely invoice & credit memo processing and disbursements, resolving invoice pricing or receiving discrepancies, and travel & business expense auditing. The Manager P2P is responsible for the overall education and training of direct reports, completion of performance reviews, and will provide continuous skill enhancement opportunities for the team. The role must possess an incredible drive for exceptional customer service and process improvements to support the department for growth.The Manager P2P will need to develop strong relationships with multiple levels of the business and provide support to Executive Management. The position requires a deep understanding of purchasing and accounts payable. Additionally, heavy analytical skills and an ability to comprehend and utilize statistical methodologies in a detail oriented, fast paced environment are paramount. The position requires self-sufficiency, initiative, strategic thinking. 

UPMC’s Center for Engagement and Inclusion executes leading-edge and next-generation strategies to advance its diversity management capabilities and national presence as a diversity leader. These strategies include Employee Resource Groups (ERGs), including the Diversity Leadership Network, Female Leadership Innovation and Growth in Health Care & Technology, and PRIDE Health, which offer networking and development opportunities and promote volunteerism in diverse communities.



  • Partner with the vendor community to identify areas of opportunity to drive greater efficiencies through mutually beneficial process changes. Work collaboratively with supply chain peers end users to proactively improve P2P processes and service levels.
  • Mentor, train, develop, and manage a P2P team. Encourage and coach the team to seek innovative approaches to current policies and procedures.
  • Manage day to day activities, such as: Diagnose central P2P inconsistencies and develop and implement process improvements for both operational and system functionality Oversee all P2P sub-processes including but not limited to Open Liability Reporting, Open PO Management, Order Expediting, Escheatment Process, Credit resolution, Invoice issue resolution, vendor administration, Payment Requests (non-PO transactions) and Travel & Business.
  • Manage 1099 process and ensure compliance with all P2P sales/use tax laws and ensure that standard operating procedures are in line with tax requirements
  • Develop and document procedures for use in training and retraining opportunities and ensure that the P2P staff provides consistent, high quality customer service to all UPMC business units.
  • Responsible for completing additional projects as defined by senior management to support business objectives. Ensures all appropriate daily, weekly, and ad hoc reporting is generated in a timely manner. Provide and manage staff using productivity and output quality reports
  • Oversee P2P SOX Process, ensure compliance and adequate resolution of any risk areas.
  • Manage relationships with third party resource providers.
  • AP automation, Distribution Management, EDI exchange partner, Audit Recovery
  • Understand, embrace, and participate in major business objectives, company vision, and core values. Establish annual team and individual objectives and conduct performance reviews.
  • Partner with the Service Line Managers to ensure cross-functional team support
  • Document vendor performance and communicate issues with other SCM leadership as necessary.
  • Manage conversion of existing non-compliant purchases to optimal purchasing flowsLead hospital implementations or system upgrades for purchasing
  • Operate as change manager while facilitating the implementation and acceptance of change within the team and organization. Accountable for strategy and analysis of P2P key performance indicators and Service Level Commitments (SLA's) for all areas of P2P.



Educational/Knowledge Requirements:

  • Bachelor's Degree or Current Procure-To-Pay Certification and Associate Degree required.
  • Master's degree preferred.
  • A minimum of 8 years progressive experience in Supply Chain, Finance, or related field is required.
  • Three (3) years prior management experience is required.
  • Extensive experience working with complex ERP systems such as PeopleSoft, Oracle EBS/WMS, or another major ERP required.

Other Skills Requirements:

  • Ability to work under pressure and intense situations.
  • Ability to establish priorities and meet critical deadlines.
  • Must be able to provide clear consistent direction and guidance to the P2P staff.
  • Self-motivated with an aptitude for attention to detail, deadlines, and metrics.
  • Ability to professionally handle employee personnel issues and utilize the performance review process to assess and manage daily activities.
  • Must be capable of high-level problem solving and analysis of data with the ability to present information in various formats.
  • Must be able to perform due diligence on tasked assignments while maintaining company guidelines and contractual obligations.
  • Ability to think critically, make sound decisions, and to follow issues through to resolution.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct