Description
Purpose:
The Program Director is responsible for overseeing and directing all services in the department. Responsibilities include planning, development and evaluation of a program or programs in the service line. The Program Director will work to provide clinical and administrative leadership for programs.
Responsibilities:
- Coordinates staff development within the program to meet program needs, including annual review of position specific competencies.
- Demonstrate the ability to effectively respond to emergent situations, including appropriate notifications.
- Attends and participates in all relevant WPIC/provider/ and stakeholder meetings or committees to ensure positive working relationships and increase knowledge of systems.
- Conducts individual evaluations of staff performance within the set time period.
- Develop, monitor and maintain program within the proposed budget, including monitoring and maintaining productivity standards.
- Oversees recruitment, retention and employee relations and/or corrective action in coordination with the Clinical Administrator and Human Resources.
- Assists in preparing for and maintaining compliance with regulatory requirements.
- Implements new developments or program expansion representing current behavioral health trends.
- Ensures all new staff are oriented and trained appropriately. Provides/coordinates effective training and individual supervision for all program staff.
- Coordinate, consult and collaborate with inpatient, ambulatory, and research programs.
- Assists Clinical Administrator in annual strategic goals which coincide with the mission of the service line.
- Maintains established Department procedures and objectives of quality assurance, safety, infection control and regulatory agencies.
- Develop, implement, and ensure compliance of all program and institute policies and procedures.
- Assess, evaluate, and identify program strength and opportunities for improvement through PDSA process.
- Serves as a resource/consultant for consumers, clinicians, nursing, and all staff
Qualifications
- Masters Degree in a human services field.
- Certifications/professional licensure required by licensing agency (if applicable)
- Five years demonstrated competence in program administration required.
- Proven leadership skills required and an ability to work with consumers and their families and to work collaboratively with other staff members specifically demonstrating communication, coordination and organizational skills.
- Knowledge of community and outpatient programs to provide continuing behavioral treatment to the patient and family.
- Must be able to work independently, set priorities and meet deadlines.
Licensure, Certifications, and Clearances:
- Comprehensive Crisis Management (CCMC)
- Act 31 Child Abuse Reporting with renewal
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
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