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Admin Professional (Office Assistant)- Temporary

  • Job ID: 651178198
  • Status: Full-Time
  • Regular/Temporary: Temporary
  • Hours: 8:00 a.m. to 4:30 p.m.
  • Shift: Day Job
  • Facility: UPMC Cole
  • Department: Med Oncol IM Phys
  • Location: 1001 E. Second Street, Coudersport PA 16915
  • Union Position: No
  • Salary Range: $0 / hour


UPMC Cole is hiring a Temporary Office Assistant II to support our Cancer Center. This position is a full-time temporary six-month assignment and will work Monday through Friday 8:00 a.m. to 4:30 p.m. The ideal candidate will be able to manage competing priorities in a busy office setting. Excellent customer service skills a must!


1 - Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. Schedule, coordinate and reschedule patient appointments.  Relay necessary messages to staff and providers.

10 - Identify stock levels of office supplies and assist with ordering/inventory management.

2 - Verify necessary information and records in the medical record and computerized scheduling system.  Prepare patient charts for upcoming appointments.

3 - Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Answer telephone, screen calls, takes messages and provides information in a courteous manner.

4 - Answer questions regarding patient appointments and testing. Greet and register patients in a polite, prompt, helpful manner.  Provide any necessary instructions/directions.  Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

5 - Completes necessary paperwork such as encounter forms and referrals.  Use computer system to generate information necessary for billing. Maintain a clean, orderly waiting area including beverage area and reading materials.

6 - Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion

7 - Assist physicians with transcription and dictation issues/concerns, and review process for accuracy

8 - Process medical records release requests.

9 - Assist with inpatient billing process.



High school diploma or GED Three years of work experience, preferably in a medical office setting.  Knowledge of medical terminology preferred.  Word processing and computer experience required. Must have proficiency with Microsoft Office Suite: Excel, Word, Outlook and PowerpointMust possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets. Must possess the ability to learn and effectively use various software programs. General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct