Description
UPMC is seeking a Program Manager to oversee project management of clinical initiatives specific to maternal/child health and in support of population-based priorities delivered to maternity members and children. The ideal candidate will have a healthcare background, either in healthcare delivery or a healthcare payor background. A strong project management skillset is most vital with experience in managing multiple initiatives and stakeholders. Maternity or pediatrics experience is not required but is preferred.
The Program Manager will develop, implement, manage and evaluate initiatives and educational materials for all UPMCHP relevant populations. Responsibilities will include strategic planning, senior-level presentations, client meetings with upper management, project planning, and management, account management, coordination with many internal departments and external facilities, evaluating and reporting. The Program Manager must support the Program Director of Population Health Management and be recognized in a lead role by other staff and departments within the Health Plan.
Responsibilities:
Responsibilities:
- Coordinate related activities of other UPMCHP departments as necessary to ensure that all aspects of each program are successful and that all impacted departments are aware of progress/updates.
- Work with various internal and external customers to provide relevant deliverables. This may include developing and negotiating contracts as needed with UPMCHP legal department.
- Implement programs for maximum results and member satisfaction.
- Manage various programs, campaigns, and events related to area of program expertise.
- Meet project plan deadlines (these deadlines may require occasional extended daily work hours as necessary).
- Summarize and interpret program results.
- As relevant, manage, in part or in full, relevant staff to aid in project implementation.
- Design and develop new project plans for new programs/events as needed, including all policies and procedures, program outlines, contracts as needed with participating facilities, and all marketing materials.
Qualifications
- Masters degree in health administration or related health field preferred; or Bachelors degree with demonstrated successful experience in clinical program administration and/or other health-related discipline.
- Strong leadership and interpersonal skills.
- Management experience preferred.
- Strong computer skills, including proficiency in Microsoft Office, Word and Excel.
- Excellent oral and written communication skills.
- Excellent organizational and analytical skills.
- Financial analytic skills preferred.
- A minimum of five to seven years of applicable experience in health care delivery is required.
- 3 years in health care insurance preferred.
- Candidate must demonstrate excellent written and oral communication skills.
- Must be able to interact and negotiate with all facets of the wellness industry.
- Excellent planning, documentation, organizational, analytical, and problem-solving skills are also required.
- Candidate must demonstrate leadership and project management skills.
- Ability to map re-engineering processes to positively impact productivity in terms of timeliness and accuracy.
- Ability to work with and take direction from Senior Management.
- Desire to continue upward progression within organization.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
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