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   Current UPMC employees must apply in HR Direct

Medical Assistant II - Urology at St. Margaret's

  • Job ID: 658387821
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8am-4:30pm
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: 64783 POP27 UPMC Urology St. Marg
  • Location: 100 Delafield Road, Pittsburgh PA 15215
  • Union Position: No
  • Salary Range: $15.65 to $24.56 / hour

Description

Are you a Medical Assistant interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! 

UPMC is looking for a Medical Assistant to work at a Urology office on the St. Mararet's Hospital campus! 
 
Hours for this position will be Monday -  Friday from 8:00am - 4:30pm;  no weekends, evenings or holidays required!  This position will be responsible for back office and front office duties.  This candidate will be responsible for the following tasks that include but are not limited to:  rooming patients; taking patient vitals; documenting in patients electronic medical record; answering all email communications in a timely manner; answering all patient messages within Epic; corresponding with patients to relay/explain test results; answering patient phone calls; helping MD with all in office procedures; giving patient injections; helping with all other tasks as assigned by manager.  The ideal candidate would also have strong communication skills, along with previous experience in Epic, medical office experience and strong computer skills.

Previous Medical Assistant experience is preferred, but welcome recent Medical Assistant graduates/externs to apply as well!  

Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.
 

Purpose:
Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for team regarding day-to-day workflow issues or office procedures.

Responsibilities:

 

  • Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments
  • Must be responsible and demonstrate proficiency in all practice category specific tasks
  • Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
  • Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
  • Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety
  • Guides workflow and/or assigns tasks to other clinical staff.
  • Serve as the department super user for Epic Care.
  • Answering calls, and providing pertinent information including patient education as directed.
  • Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
  • Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
  • Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
  • Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
  • Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.

 

Qualifications

  • High school diploma or equivalent is required.Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) OR
  • Successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) OR
  • At least 2 years of experience as a Medical Assistant required.
  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.


Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
 

  • Advanced Cardiac Life Support (ACLS) OR Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct