Description
This team will schedule outpatient procedures in Radiology. Scheduling will take place over the phone, but will include in person scheduling.
Responsibilities:
- Schedule and coordinate outpatient procedures in the Radiology/Cardiology Information System, which includes obtaining insurance information and explaining preparations for procedures.
- obtaining insurance information and explaining preparations for procedures.
- Provide excellence in customer service for patients, fellow staff, physicians and their office staff and other departments.
- Provide rotational reception duties to include greeting patients, answering additional phones and obtaining prescriptions for procedures when needed.
- Utilize the RIS effectively and accurately.
Qualifications
- High School graduate required.
- Healthcare background and some knowledge of medical terminology required.
- Customer service skills required.
- Basic computer skills required.
- Ability to work on the phone and with a computer for 8 hour shifts required.
Licensure, Certifications, and Clearances:
- Act 34
- UPMC is an Equal Opportunity Employer/Disability/Veteran
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