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   Current UPMC employees must apply in HR Direct

Office Assistant I

Description

UPMC Hillman Cancer Center is currently hiring a full-time Office Assistant I to provide front office support at St. Margaret. This will be a Monday-Friday, daylight position.

The Office Assistant will be responsible for making and scheduling patient appointments in an efficient and timely manner, checking patients in and out, chart prep, document scanning, as well as obtaining and entering complete demographic and insurance information. This individual will also be assisting customers in person and on the phone, providing information, and communicating with various departments.

As a Cancer Center team member, you will be part of a diverse team that strives for excellence in patient care and experience. Our team consists of both clinical and operations teams, who work together very well to ensure our patients are our priority. Are you a team player that is looking for a rewarding career in a fast-paced environment? Apply today!

 

Responsibilities:

  • Verify necessary information and records in the medical record and computerized scheduling system.
  • Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Prepare patient charts for upcoming appointments.
  • Answer telephone, screens calls, takes messages, and provides information.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
  • Answer questions regarding patient appointments and testing.
  • Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

 

Qualifications

  • High school diploma or GED is required.
  • 1 year work experience, preferably in a medical office setting.
  • Knowledge of medical terminology preferred.
  • Word processing and computer experience preferred.


Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct