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   Current UPMC employees must apply in HR Direct

Billing Collections Specialist, Full-Time (McKeesport)


UPMC Centers for Rehab Services is currently hiring a full-time Billing Collections Specialist to support the corporate location in McKeesport, PA. The candidate will work Monday - Friday 8:00 a.m. - 4:30 p.m. If you have medical billing experience and this sounds like a good fit for you, we invite you to apply!

Provide for the timely control, submission, collection, and analysis of all third party payor accounts. Provide for the on-going analysis of insurance verification, billing and collection efforts to insure a timely resolution of accounts. Make sound financial decisions to facilitate the resolution of third party accounts based on the information gathered from such sources at third-party insurers, physicians, hospital personnel, governmental agencies, lawyers and patients, the Billing/Collections Specialist.



  • Adhere to Fair Debt Collection Practices Act guidelines.
  • Pursue information in an aggressive, yet highly professional manner.
  • Analyze patient accounts with respect to potential problems and develop an appropriate collection strategy.
  • Facilitate prompt resolution of accounts by communicating with all concerned parties, including third-party insurers, and patients and/or their representatives.
  • Deposits payments at bank in a secure and timely manner as needed.
  • Pursue the collection of accounts from the point of adjudication to the final resolution of the account.
  • Communicate pertinent reimbursement issues in a timely manner to Supervisor.
  • Maintain logs for month-end reporting purposes, such as potential collection problem accounts, reimbursement issues, high dollar accounts, etc.
  • Assist in the development and maintenance of positive working relationships between the receivable team.
  • Interact with personnel to ensure the cooperative flow of insurance and financial information on patients.
  • Provide assistance to other department personnel as required through the direction of your supervisor.
  • Attend compliance training program as defined in the compliance training policy and assist in monitoring compliance within area of responsibility.
  • Guide and motivate people and have the expertise to recognize, analyze and resolve problems and inefficiencies in the billing/collection process.



  • High school diploma or equivalent required. Prefer Associates Degree in Business/Healthcare or two years experience as a secretary
  • Three - five years experience in accounts receivable environment OR equivalent combination of education and experience
  •  Knowledge of all third-party payors (Medicare, Blue Cross, Medical Assistance, Commercial, etc.), the applicable reimbursementpractices and familiar with automated patient billing systems
  • History of successful third-party collection skills and decision-making capabilitie
  • Ability to communicate with patients, payors, government offices, etc. through face to face, telephone and written correspondence
  • Ability to act independently in a decisive and timely manner Knowledge of ICD-9 and CPT Coding preferred
  • Knowledge of medical terminology preferred
  • Must possess good working knowledge of grammar and general office procedures
  • Must possess a good working knowledge of word processing and spreadsheet software including Word and Excel
  • The ability to use office machines (fax, copier, mail, etc.) preferred 

Licensure, Certifications, and Clearances:

  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct