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Manager, Housing Strategy


Community HealthChoices (CHC) is Pennsylvania's managed care long term services and supports (LTSS) program serving seniors and individuals with physical disabilities in the Commonwealth who are covered by Medicare and Medicaid. 

Community HealthChoices (CHC) is Pennsylvania's managed care long term services and supports (LTSS) program serving seniors and individuals with physical disabilities in the Commonwealth who are covered by Medicare and Medicaid. The goal of UPMC's CHC Housing Program is to assist our Participants as they transition from nursing home facilities to a community setting as well as to ensure stable housing for our participants living in the community. The Housing Coordinator will provide the resources and oversite necessary to facilitate a seamless nursing home transition in conjunction with our service coordination team and community partners.


  • Develop, implement, modify, and/or supervise programs and services in support of UPMC's CHC Housing Program
  • Develop and maintain policies and procedures to identify Participants needs with nursing home and nursing home transition staff
  • Counsel and assist NHT staff, NF SC staff, HCBS staff, and nursing home staff when necessary with informational and procedural matters
  • Duties for assigned off-nursing home site may include: serving as liaison with local landlords and dealing with landlord/tenant issues; developing and administering a mediation program, with responsibility for all related matters and staff; providing assistance and support in serving needs of commuter studentsConsult and liaison with federal, state, and housing agencies to develop appropriate support and referral systems
  • Develop and maintain policies and procedures on housing, which may include: participant eligibility, lease agreements, petitions, retention, emergency or temporary housing, special interest housing, and riders to leases
  • Research on all appropriate program/service activities related to housing services i.e. HUD Section 8 waiting lists, public housing stock
  • Maintain an inventory of housing related resources i.e. apartment vacancies; and programs i.e.
  • Generate statistical reports and maintain records as requiredMaintain and update daily computer-based filing system for nursing home transition staff assignments and billing; meeting with and counseling nursing home transition staff, as required, to resolve problems regarding housing assignments and approve and coordinate all changes



Bachelor's degree with a minimum of five years related housing or community development experienceMaster's degree preferred.Knowledge of regulations impacting housing for target population. Proven human relations and counseling experienceStrong organizational and supervisory skills Excellent Oral and written communications skillsComputer skills: Microsoft: Excel, Outlook, PowerPoint, and Word. Experience with nursing home facility management and/or clinical expertise preferred.


  • Knows Fair Housing Laws, Reasonable Modifications and Accommodations Requests, Landlord Tenant Laws, and understands the Eviction Process
  • Proficient in navigating housing options and supportive services for individuals with a disability and older adults
  • Housing policy experience with respect to housing supply and housing standards
  • Knowledge of affordable housing financing sources
  • Well-informed on home modifications, durable medical equipment, and assistive technology

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct