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Diet Clerk (PT evenings)

  • Job ID: 381233014
  • Status: Part-Time
  • Regular/Temporary: Limited
  • Hours: 12pm-8pm
  • Shift: Evening Job
  • Facility: UPMC Susquehanna Williamsport
  • Department: Dietary
  • Location: 700 High Street, Williamsport PA 17701
  • Union Position: No
  • Salary Range: $13.43 to $20.15 / hour

Description

 

Purpose:
The Diet Clerk services as a liaison to other department for the purpose of providing assistance and information concerning patient meal services throughout the health system.

Responsibilities:

 

  • Adheres to all appearance standards and maintaining a professional dress
  • Adheres to all HIPAA standards and practices when dealing with protected health information.
  • Punches in and out for every shift on the assigned Kronos time tracking system.
  • Completes the annual educational modules as assigned.
  • Maintains an accurate inventory of patient menus, education materials, forms and supplies.
  • Processes nourishment orders according to established procedures.
  • Prepares menus for distribution and tally.
  • Greets telephone callers in a courteous manner according to procedures while recording and transmitting messages accurately.
  • Arranges and sorts menus by unit.
  • Reviews menus for completeness and brings problems to attention of clinical staff.
  • Confers with dietitians or appropriate manager regarding problems related to nutrition care service and distribution of food to assigned patients.
  • Communicates in a responsive manner to personnel in other departments to ensure quality patient care.
  • Greets patients and informs of menu selection process in a timely fashion.
  • Collects, corrects, and updates menus according to physician orders and nutrition requirements.
  • Keeps patient diet order lists, tube feeding lists, and other communication devices current, recording diet changes as necessary.
  • Contributes ideas and feedback to the department and is able to be depended upon to meet commitments.
  • Ensures that each customer feels informed, understood, and special through genuine and positive communication.
  • Maintains a contagious and positive work ethic.
  • Maintains the highest levels of safety, quality and service excellence for clients, consumers, shareholders, and the community.
  • Provides world-class service to customers and client.
  • Maintains a friendly, efficient, positive customer service attitude toward customers, clients and co-workers, and is responsive to customer needs.

Qualifications

 

High School Diploma/GED, ORCurrently enrolled in high school program, OR1 year previous job experience required in lieu of High school diploma/GED.Work permit required if under 18 years old.Knowledge of therapeutic diets and nutrition preferred.Previous customer service experience preferred.Computer experience preferred.

Licensure, Certifications, and Clearances:

 

  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct