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   Current UPMC employees must apply in HR Direct

Patient Financial Coordinator--Camp Hill

  • Job ID: 713070328
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday to Friday, 7:30 a.m. to 4 p.m.
  • Shift: Day Job
  • Facility: Pinnacle Health Support Services
  • Department: Patient FinancialSupport
  • Location: 1200 Camp Hill Bypass, Camp Hill PA 17011
  • Union Position: No
  • Salary Range: $15 to $21.66 / hour

Description

Purpose:
Responsible for the timely and accurate financial completion of financial aid applications. 

This position will work Monday to Friday, 7:30 a.m. to 4:00 p.m. and may require overtime if necessary to stay in compliance with Federal Regulations.

Responsibilities:

  • Assist with inquiries from walk-in patients regarding billing problems in conjunction with the Patient Financial Services Department.
  • Assist patients with applying for UPMC Financial Assistance program. Ensure that all the regulatory and financial requirements are met.
  • Maintain compliance with quality standards.
  • Monitor the various work lists and work queues to ensure the appropriate follow-up within the expected time periods. Resolve complex outstanding patient issues.
  • Submit Medical Assistance Presumptive Eligibility applications with the mandated requirement of five days.
  • Maintain department productivity levels.
  • Conduct daily review and analysis of accounts flagged for review.
  • Assist uninsured to underinsured patients with obtaining health care coverage, with either the Health Insurance Exchange Marketplace or Pennsylvania Medical Assistance.
  • Performs duties and job responsibilities in a manner which promotes the core values of UPMC (Quality and Safety, Dignity an Respect, Caring and Listening, Excellent and Innovation, Responsibility and Integrity) in all consumer and UPMC interactions.
  • Ability to multitask and adapt to change.
  • Communicate and work with physician offices to resolve complex patient issues.

 

Qualifications

  • High School or Equivalent and four years of experience OR Bachelor of Science required
  • Prior experience working with patients.
  • Familiarity with Pennsylvania Medical Assistance, UPMC Financial Assistance Progam preferred.
  • Strong PC and computer skills are required.
  • Must possess excellent communication and customer service skills.
  • Must display leadership skills.
  • Must be able to pass the Certified Application Counseling training within the first 4 weeks of employment.
  • Must be dependable, professional, have strong interpersonal skills, be an excellent communicator and have the ability to prioritize the workload.


Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days
 

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct