At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds. Visit to learn more about how you can help.

Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Broker Manager- Medicare

  • Job ID: 734025892
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: Medicare & SNP Sales
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $25.81 to $44.67 / hour


Shape the world of health care by joining UPMC! As a leader in the industry, we are committed to enhancing the lives of all who are a part of our community. Without our employees, we would not be able to innovate health care for our patients and health plan members. From hospitals to our corporate office, all UPMC employees impact our mission of creating life changing medicine. To continue our tradition of excellence, we are in search for a Broker Manager to join this community as well.

Despite the title, the Broker Manager is not a true people manager- this role is a liason between UPMC and Medicare Broker Clients.  

The Broker Manager Representative, (BMR) recruits, trains, and manages the activities of UPMC for Life contracted Brokers who sell Medicare Advantage products in return for commission. The BMR prospects new licensed insurance agents in collaboration with UPMC for Life. The BMR will recruit, train, and coach all assigned agents to sell UPMC for Life Medicare Advantage plans and assist with increasing sales production. The BMR will receive a monthly sales target/ goal that are coordinated with sales territory. The BMR develops implements and manages strategies and programs for all groups to ensure retirees becoming eligible for Medicare are appropriately marketed UPMC coverage. Increases critical account membership penetration according to the annual marketing and sales plan. The BMR identifies sales opportunities to expand penetration by analyzing competitor trends and conducting quarterly business reviews. Manages critical accounts by directing group open enrollment activities with particular consideration for expense relative to outcome.



  • Manage ongoing sales relationships with agents and General Agencies.
  • Ability to develop and maintain credibility in the market place.
  • Monitor and be held accountable for sales activities for their agents to make certain all CMS (Centers for Medicare & Medicaid Services) and UPMC Health Plan rules and regulations are adhered to.
  • Demonstrate success in selling to the senior market.
  • Develop sound business implementation strategies to achieve sales goals outlined in the annual marketing plan.
  • Demonstrate leadership skills that will position the Broker team's success.
  • Train and develop agents to ensure all leads are attended to in an appropriate time and fashion.
  • Know and effectively communicate the major competitive advantages.
  • Provide management with various reports and evaluations of their agent's sales and activity.
  • Increase enrollment penetration in critical regions according to the marketing plan.
  • Drive individual sales through a team of outside appointed agents to achieve and/or exceed monthly sales target/goal.
  • Manage assigned team of agents.



  • B.A. degree or equivalent industry experience required.
  • Three (3) years of successful health care sales and/or account management experience required.
  • Demonstrate strong work ethic that will help position team's success.
  • Manage internal and external resources.
  • Ability to develop and maintain credibility in the market place.
  • Ability to develop interdepartmental relationships.
  • Excellent organizational and analytical skills.
  • Ability to multi-task. Excellent communication (written and presentation) skills.
  • Proficiency in IKA system and Microsoft Office.
  • Ability to effectively work with and take direction from Management.
  • Desire to continue upward progression within organization.

Licensure, Certifications, and Clearances:
Pennsylvania Producer License Required

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct