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   Current UPMC employees must apply in HR Direct

Crisis Clinician II

Description

Purpose:
Under the direction of the Crisis Program Supervisor this position is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to crisis from community professionals and persons within Allegheny county. This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.

Responsibilities:

  • Support consumer and negotiates appropriate referral services.
  • Utilize specific techniques of motivational interviewing.
  • Provide crisis services in a community and/or office setting.
  • Work efficiently and independently in crisis setting.
  • Manage crisis situations effectively using positive approaches.
  • Complete consumer/family crisis assessments (face to face and telephone).
  • Responsible for insuring quality services by tracking follow-up sessions.
  • Participate in orientation for new crisis clinicians.
  • Provide follow-up services to consumers by phone and/or mobile visits.
  • Provide insight & knowledge of insurance programs, processes and able to obtain authorizations as needed.
  • Serve as lead clinician and is responsible for overseeing daily team functions.
  • Assist consumer in developing a crisis plan.
  • Perform in accordance with system-wide competencies/behaviors.
  • Participate in interdisciplinary activities such as staff meetings.
  • Meet standards for documentation and completes all required paperwork.
  • Provide supportive counseling to consumers to promote stability.

Qualifications

  • Masters Degree in Psychology, Counseling or Social Work with three years clinical experience.

OR

  • Bachelors Degree in Psychology, Counseling or Social Work with five years clinical experience with three years crisis experience will be considered.

Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.

  • Licensure in social work or professional counseling is preferred.
  • Work history that includes phone triage, as well as an in depth knowledge and proven skill at doing psychiatric assessments.
  • Experience in mental health crisis intervention, case management, or in home therapy preferred.
  • Excellent, recovery-oriented interpersonal relations.
  • Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
  • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients.
  • Transportation of medication is limited from one department to another.


Licensure, Certifications, and Clearances:

  • CCM training is required within 30 days of hire and annually thereafter
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct