At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds. Visit to learn more about how you can help.

Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Director, Human Resources

  • Job ID: 210001PC
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Standard Business Hours
  • Shift: Day Job
  • Facility: Corporate Human Resources
  • Department: Susquehanna HR
  • Location: 700 High Street, Williamsport PA 17701
  • Union Position: No
  • Salary Range: $0 / hour


We're hiring a regular, full-time Director, Human Resources on our UPMC Corporate Human Resources team! This position is primarily based at UPMC Williamsport and travels to other UPMC Susquehanna locations within the region.

The Director, Human Resources will be responsible for operationalizing the regional HR strategy and leading the regional Employee Relations team.  This role requires significant critical thinking skills and independent thinking.  The Director must be action oriented to meet operational needs.  They also need to be comfortable and effective working in a complex, matrixed organization.  The Director will be required to build strong relationships with colleagues and stakeholders and understand the needs of the operations while meeting the day-to-day needs of the department.

The ideal candidate is a change champion and experienced HR professional.  If this sounds like a fit for you, apply online today!


  • Establish and maintain relationships with senior business and human resource partners to assess business and human resources needs and develop, lead, and institute tactical plans to address challenges in both the short and long term, within UPMC and within the broader health care environment.
  • Utilize HR and business analytics to drive data-based solutions. Supervise the complex qualitative and quantitative analyses of financial and workforce data. Create, gather, analyze, scrub, and share human resource and business indicators to identify areas of concern or improvement. Analyze trends over differing data sets and over differing points in time. Make recommendations to address deficiencies and better support the business and HR. Report outcomes to all applicable stakeholders and customers and share best practices.
  • Be a change agent. Utilize solution based thinking that leads to projects and committee formation to implement these ideas. Chair, manage, and lead these projects to support organization-wide business and HR transformation initiatives. Contribute to the development of these strategies to support implementation of these initiatives. Offer participation to a wide array of talent within the organization and achieve buy-in on participation, goals, and conclusions, and implementation from all applicable stakeholders.
  • Continuously hone skills and upgrade business acumen, to stay abreast of industry trends. Demonstrate capabilities and professional knowledge, and the ability to assimilate new knowledge.
  • Effectively communicate expectations with business, operational, and HR partners while promoting a One Team collaborative atmosphere in which all functions of HR work together as one team.
  • Perform in accordance with system-wide competencies/behaviors.
  • Take a proactive approach to anticipate and solve issues. Engage leaders on change management and by giving them the tools to communicate efficiently and effectively with their staff to achieve buy in.
  • Lead and manager local and/or organization wide committees that focus on projects that move the organization forward and toward meeting organization goals. Prepare reports on the end product and results, the benefits of the output, and how to put it into action.
  • Assist senior leaders with improving the performance of the organization. This includes, but is not limited to, recommendation of coaching, mentoring, and training for leaders to assist them in improving their ability to manage and lead the organization, and in developing their staff.
  • Oversee all operations of the HR department. Ensure that all day to day tasks are being handled in an appropriate and efficient manner. Drive staff to be proactive and solution based, and motivate them to look for both short and long term solutions.
  • Drive and champion inclusion efforts and cultural improvement initiatives within the customer base. Recognize areas of need and devise strategies and plans to lead changes in these areas. Recognize, lead, and create employee engagement initiatives to assist in allowing all employees to have a positive employee experience at their workplace.
  • Establish and foster a professional climate, dedicated to supporting the mission, vision, values, and goals of the organization by providing a value-added service and while providing world class service delivery.
  • Perform other duties as assigned.



  • Bachelor's degree in Business, Human Resources, Management or a closely related field and at least seven years of human resources experience and four years of management experience is required, with five years of employee relations experience.
  • Proficient in Microsoft office with PeopleSoft experience preferred.
  • A master's degree is preferred.
  • This position requires an experienced HR professional and with demonstrated ability to execute HR and talent programs and processes to support the business.
  • Ability to lead HR and talent initiatives across a complex organization.
  • Excellent consulting skills, deep human resource knowledge/expertise, client management skills, conflict management skills, business acumen, learning agility, independent judgment and high work ethic.
  • It also requires proven success at developing strong trusting relationships in order to influence others, gain their support and achieve results and a commitment to inclusion and diversity.

Licensure, Certifications, and Clearances:
PHR, SPHR certification, SHRM-CP, SHRM-SCP certification or UPMC HCI Strategic HR Business Partner Certification required within the first year of hire for external candidates.

Internal applicants within UPMC HR are required to have the certification requirements in place to be considered for promotional opportunities.

  • HCI Strategic HR Business Partner OR Professional, Human Resources (PHR) OR Senior Professional in Human Resources OR Society for Human Resource Management Certified Professional (SHRM-CP) OR Society for Human Resource Management Senior Certified Professional

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct