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OP Nurse Coordinator I

  • Job ID: 762593831
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: 60609 POP06 CCM CHP
  • Location: 4401 Penn Avenue, Pittsburgh PA 15224
  • Union Position: No
  • Salary Range: $26.42 to $44.67 / hour

Description

University of Pittsburgh Physicians is seeking a full-time OP Nurse Coordinator I to support the Department of Critical Care Medicine – Pediatric Division at UPMC Children’s Hospital of Pittsburgh!

The OP Nurse Coordinator will work daylight hours, Monday through Friday, in an outpatient setting!

This role will support the Critical Illness Recovery for ChiLdrEn (CIRCLE) Program, which offers resources and services for families with children recovering from severe illnesses. The CIRCLE Program works to help children and their families shift from hospital care to home recovery, with ongoing care and long-term outcomes in mind.

The OP Nurse Coordinator, along with additional responsibilities, will work to interface with families, provide resources for patients, compile and organize data for reports, track progress and results of the program, assist with identifying participants and eligibility, and assist with care plan coordination.

The ideal candidate for this position will be passionate about pediatric patient care, as well as the opportunity to work in a growing, new program with care innovation at the forefront of action plans. Previous work experience in a PICU, rehabilitation, or acute pediatric care setting is preferred, while experience with data coordination in a clinical setting is a plus!  

The Professional Nurse Coordinator is a Registered Nurse and a member of the care delivery team. This role is responsible for the care of the patient in a global view and is accountable for multiple aspects of the patient care package, even when patient contact is minimized.

The Professional Nurse Coordinator uses independent judgment and continued communication with the patient, family, physician, and community resources to assist the patient in attaining a measure of outpatient health. The Professional Nurse Coordinator demonstrates a commitment to the community and to the nursing profession.


Responsibilities:

  • Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. 
  • Actively participates in practice-based shared governance, goal setting, and supports the change and transition process to improve quality of care and the practice environment.  
  • Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. 
  • Participates in work that improves patient care and the professional practice environment.
  • Adapts to change and demonstrates flexibility with the change process.
  • Provides oversight and supervision to the overall practice environment, assisting all other disciplines and directing clinical/administrative activity as need arises. 
  • Demonstrates leadership capabilities with new nursing staff, patient information coordinators, medical assistants, and office assistant staff in the daily management of the patient process.
  • Formulates goals and a plan of care for patients that involves the patient as a partner, and considers the individual needs of the patient in a holistic manner. 
  • Triages patient situations and coordinates care with physician.
  • Assists physician with all aspects of patient care, including assessment, evaluation, and education.
  • Provides care for patients in a global, holistic method.
    • Responsibility for the patient is viewed in a continual manner, not simply at the time of office/procedural visit.
  • Accountable for outpatient treatment follow-up necessary for patient to maintain health in between outpatient visits.
  • Serves as primary nursing resource to patient caseload.
  • Facilitates necessary services outside of the healthcare facility, interacting with homecare and other support services.
  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.  
  • Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships. 
  • Maintains a conscious balance between work and personal life. 
  • Models safe work hours, time management, and healthy lifestyle. 
  • Communicates with peers and management any safety hazards identified in the workplace.
  • Assists the departmental manager (Practice Coordinator or Practice Manager) in patient care planning, operations, and innovations.
  • Actively participates in department or practice-specific quality improvement efforts.  
  • Identifies opportunities for quality improvement to colleagues and management. 
  • Takes personal responsibility in improving patient satisfaction with the quality of care and service. 
  • Utilizes research and evidence-based practice to support improvement in clinical care (i.e., identifies research issues or articles related to clinical specialty or areas of interest).
  • Actively assists and participates in all preparation and maintenance activities for regulatory agency reviews and quality audits.
  • Becomes the patient advocate and voice to the physicians and physician extenders within the practice.
  • Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
  • Ability to work productively and effectively within a complex environment, handle multiple/changing priorities, and handle specialized equipment.
  • Good clinical judgment with critical thinking, analytical, and problem-solving abilities required as related to various aspects of patient care.
  • Critical-thinking skills necessary to exercise and to lead others in application of the nursing process.
  • Communication skills that designate the Professional Nurse Coordinator as the voice/advocate for the patient.
  • Mobility and visual manual dexterity. 
  • Physical stamina for frequent walking, standing, lifting, and positioning of patients.
  • Demonstrates critical thinking in the identification of clinical, social, safety, psychological, and spiritual issues for patient care within an episode of care. 
  • Practices solid communication skills, and is able to articulate and translate the patient's condition to other care providers, and to negotiate and make recommendations for changes in patient care and office practices.  
  • Patient documentation is comprehensive and promotes communication between caregivers. 
  • Incorporates national professional organization, as well as business unit and health system's goals, to improve patient safety, quality, and satisfaction.
  • Creates a caring and compassionate patient-focused experience by building healing relationships with patients, families, and colleagues.
  • Demonstrates knowledge of adult learning principles (and/or teaching children if applicable) and applies in teaching of patients, families, students, and new staff.  
  • Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care, both in the office setting and via phone/written communication when at home. 
  • Serves as the primary nursing liaison for the development of a total care plan to patients and families.
  • Supports the development of students, new staff, and colleagues.
  • May serve as a preceptor for newly acquired staff. 
  • May be responsible for coordination of staff training and educational activities. 
  • Functions as the senior nursing level, assisting in the professional development and maturity of new staff members and ancillary support. 
  • Creates an environment of open dialogue, inquiry, and continuous development by asking for feedback and improving practice.

 

 

 

Qualifications

  • Minimum of 3 years of nursing experience.
  • BSN preferred.
  • Previous experience in a PICU, rehabilitation, acute care, or other pediatric setting preferred.
  • Previous experience with data coordination is a plus.
  • The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below.
  • They must also demonstrate knowledge of the principles of growth and development over the life span.
  • They must also possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needs as described in the department policy and procedure.


Licensure, Certifications, and Clearances:
Current licensure as a Registered Professional Nurse in practicing state. CPR Certification - UPMC-approved national certification preferred. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

  • Advanced Cardiac Life Support (ACLS) OR Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Registered Nurse (RN)
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

 

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct